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  1. Jira Platform Cloud
  2. JRACLOUD-70555

New Issue View in Jira Cloud

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Atlassian Update - 05 July 2023

      Hello Everyone,

      We are making an important change to our feature request process for the Issue View.

      To enhance our development workflow and improve overall efficiency, we have decided to revise the way we handle feature requests for the Issue View. We will be closing the existing parent issue and converting each open sub-task into its own individual task. This change will allow us to better track and manage the valuable input and feedback we receive from our dedicated user community. This change brings us in line with our standard process for how we manage feature requests for all other Atlassian experiences.

      We highly value your feedback and encourage you to continue sharing your ideas and suggestions through these Jira tickets. Your input plays a crucial role in shaping the future of our product, and we remain committed to improving the issue view.

      If you have any questions or concerns regarding this transition, please feel free to reach out to our support team via[ creating a support request|https://confluence.atlassian.com/support/create-a-support-request-790796816.html].

      Thanks, 

      Ahmud
      Product Manager-Jira Cloud

      Atlassian Update - 1 April 2021

      Hi everyone,

      We are currently transitioning all users on the old issue view in Jira Cloud products (Jira Software, Jira Service Desk, Jira Core) to the new issue view. You can read more about the new issue view here. 

      Thank you to everyone who has provided feedback on the new issue view. Your feedback has been used to identify and prioritise feature requests and enhancements. The tickets on our short term roadmap have been moved to in progress. You can see these tickets in the subtasks below or in a single view here

      Thanks

      Tha Atlassian Cloud team

      As more features move to our roadmap, we'll update the subtasks of this issue to let you know what's changed.

      You can also stay up to date and get more info about the new issue view by watching the new Jira issue view page in our documentation.

      Note: What is and isn't a distinct feature can be tricky to define, especially in something as involved as the issue view. We'll do our best to capture things as accurately and comprehensively as possible.

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          1.
          		 As an user I'd like to resize the columns in the dialog view (New Jira issue View) Sub-task Closed Amira Badran
          2.
          		 Create linked issue not available in the new Jira issue view for Business and Service Desk projects Sub-task Closed Unassigned
          3.
          		 Ability to add internal comments when using the new issue view Sub-task Closed Unassigned
          4.
          		 Add the ability to switch issue types on the new issue view Sub-task Closed Unassigned
          5.
          		 Implement dedicated worklog in new issue view Sub-task Closed Unassigned
          6.
          		 Ability to see the workflow in the full-issue view Sub-task Closed Unassigned
          7.
          		 Show done epics checkbox is missing for Epic link field on new Jira issue view. Sub-task Closed Unassigned
          8.
          		 Configuring sub-task fields displayed on parent issues Sub-task Closed Unassigned
          9.
          		 Hide the issue types dropdown list if the permission is restricted. Sub-task Closed Unassigned
          10.
          		 Ability to set the resolution in the new issue full-view Sub-task Closed Loretta Brunette
          11.
          		 The "L" shortcut for labels doesn't work in the New Issue View Sub-task Closed Unassigned
          12.
          		 Ability to expand Attachments field in the new issue view Sub-task Closed Ahmud Auleear
          13.
          		 Show timestamp on attachments when using the new issue view Sub-task Closed Ahmud Auleear
          14.
          		 Unable to use the link feature in the 'new Jira issue view' Sub-task Closed Unassigned
          15.
          		 Allow users to display attachments as a list in the New Issue View Sub-task Closed Ahmud Auleear
          16.
          		 Add support for Tempo fields in new jira issue view Sub-task Closed Unassigned
          17.
          		 Allow to add other users as Watchers and see the Watcher List in the New Issue View Sub-task Closed Unassigned
          18.
          		 Provide the ability to reorder the context fields in the new Jira issue view Sub-task Closed Unassigned
          19.
          		 Ability to download an attachment without opening the preview in the new issue view. Sub-task Closed Unassigned
          20.
          		 As a user I'd like to edit a work log in the new issue view as I could before Work log tab Sub-task Closed Unassigned
          21.
          		 Not possible to remote link Jira issues using Application Links (AppLinks) in new Jira issue view Sub-task Closed BK Paton
          22.
          		 The screen tabs are not visible in the new Jira issue view. Sub-task Closed Unassigned
          23.
          		 External web links missing in new issue view Sub-task Closed Gustavo Marin (Inactive)
          24.
          		 Allow the Tempo field to be exposed by default Sub-task Closed Ahmud Auleear
          25.
          		 add support for hipchat in the new issue view Sub-task Closed Unassigned
          26.
          		 Ability to Manage and Download All Attachments in New Issue View Sub-task Closed Ahmud Auleear
          27.
          		 Time tracking widget missing in the new issue view Sub-task Closed Unassigned
          28.
          		 Strikeout not appearing in the new issue detail view Sub-task Closed Unassigned
          29.
          		 "Create issue in Epic" "+" under the "Issues in this Epic" section removed in the new view Sub-task Closed Unassigned
          30.
          		 Custom fields created using the select List (cascading) Field type not visible Sub-task Closed Unassigned
          31.
          		 Comment restriction is missing from the new issue detail view Sub-task Closed Unassigned
          32.
          		 The issue link is not working properly in the new detail view Sub-task Closed Unassigned
          33.
          		 As an admin, I'd like to place custom fields between the description and the comment section in the New Jira issue detail view Sub-task Closed Ahmud Auleear
          34.
          		 Ability to view list of watchers in new issue view Sub-task Closed Unassigned
          35.
          		 Date Time Picker only shows time range between 9 AM - 6 PM Sub-task Closed Unassigned
          36.
          		 Ability To View Environment Field in New Issue View Sub-task Closed Unassigned
          37.
          		 New issue view doesn't provide the Jira Share Button Sub-task Closed Unassigned
          38.
          		 Users can't vote in the new issue view Sub-task Closed Unassigned
          39.
          		 Custom field created using the Radio buttons field type disappears on the new issue view Sub-task Closed Unassigned
          40.
          		 Ability to use symbols, emojis, and special characters in new issue view Sub-task Closed Unassigned
          41.
          		 Ability to paste tables in Description and Comment fields in New issue view Sub-task Closed Unassigned
          42.
          		 New issue view: custom date/time format setting not respected in the new view Sub-task Closed Yuan Jiang
          43.
          		 Ability to control sub-tasks view option in new issue view Sub-task Closed Unassigned
          44.
          		 Ability to log work in the new issue view with details available in old issue view Sub-task Closed Unassigned
          45.
          		 Wiki Markup does not work in the New Jira Issue View Sub-task Closed Unassigned
          46.
          		 Accessing a focuzed comment of an issue will take users to the "old view" Sub-task Closed Unassigned
          47.
          		 Ability to print/export an issue in new issue view Sub-task Closed Edouard Kaiser
          48.
          		 Setting Monday as the first day of the week does not work on the new issue view Sub-task Closed Unassigned
          49.
          		 New issue view should appear when user gets a notification of being mentioned in a comment Sub-task Closed Unassigned
          50.
          		 Ability to view custom field description in the new issue view Sub-task Closed Venkatesh Vasudevan (Inactive)
          51.
          		 Keyboard shortcuts do not work to switch between Board views when the new issue view is enabled Sub-task Closed Unassigned
          52.
          		 Comment visibility new issue view Sub-task Closed Unassigned
          53.
          		 Ability to disable the "We're updating the issue view to help you get more done. Learn more" message Sub-task Closed Unassigned
          54.
          		 Parent is not being updated with the subtasks work logs Sub-task Closed Unassigned
          55.
          		 Cmd+V doesn't paste attachments into issue view Sub-task Closed Unassigned
          56.
          		 Ability to reorder and manage the fields in the "context" section of the Jira Service Desk issue view Sub-task Closed Unassigned
          57.
          		 Ability to see user's details via a profile card on hover Sub-task Closed Unassigned
          58.
          		 Default security level is not applied for new issues Sub-task Closed Unassigned
          59.
          		 Ability to access knowledge base articles in the new Jira Service Desk issue view Sub-task Closed Unassigned
          60.
          		 Log time option doesn't work in the new issue view for Jira Service Desk issues Sub-task Closed Unassigned
          61.
          		 Ability to see Sprint History under Agile panel or in the Sprint Field like in the old issue view Sub-task Closed Unassigned
          62.
          		 resolved date missing on the new jira issue view Sub-task Closed Loretta Brunette
          63.
          		 Allow admins to disable/enable Jira Labs for everyone Sub-task Closed Loretta Brunette
          64.
          		 Strikethrough doesn't work using the markup in the new issue view Sub-task Closed Unassigned
          65.
          		 "All" transitions are displayed as "Transition to" in the New Issue View Sub-task Closed Unassigned
          66.
          		 3rd party add-on link not showing on new Jira service desk issue view Sub-task Closed Unassigned
          67.
          		 Jira New Issue view does not display the Security Level of an issue. Sub-task Closed Abhinaya Sinha
          68.
          		 Ability to see the same information on the history tab as in the old issue view Sub-task Closed Unassigned
          69.
          		 Pasting an attachment is not automatically resized nor shown as thumbnail which impacts the User Experience Sub-task Closed Unassigned
          70.
          		 As a Jira admin I want to re-order statuses in the new issue view Sub-task Closed Ahmud Auleear
          71.
          		 Scroll Inside Description Edit New Issue View Sub-task Closed Unassigned
          72.
          		 Ability to link to a specific comment when using the new issue view Sub-task Closed Unassigned
          73.
          		 Image no longer rendered as Thumbnail on the comment section Sub-task Closed Yuan Jiang
          74.
          		 Add "create sub-task" button on Jira Service Desk New Issue View Sub-task Closed Unassigned
          75.
          		 Ability to choose which fields will be displayed individually in the new issue view Sub-task Closed Unassigned
          76.
          		 When adding a comment and using the files & images icon doesn't browse the attachments of the issue Sub-task Closed Ahmud Auleear
          77.
          		 Keyboard Shortcuts like e, l, Shift-CTRL-B and also the (.) search for issue fields do not work as expected in Jira new issue view Sub-task Closed Unassigned
          78.
          		 Ability to transition sub-task from the parent screen Sub-task Closed Unassigned
          79.
          		 Ability to move from one image to another using side arrows Sub-task Closed Unassigned
          80.
          		 Provide a way for users to pop open the full Create Sub-task form from the New Issue View Sub-task Closed Venkatesh Vasudevan (Inactive)
          81.
          		 Copy and paste attachments directly to the issue is not appearing on the attachment list in the new view Sub-task Closed Unassigned
          82.
          		 Option to configure Issue Detail View in board in JIRA new layout Sub-task Closed Unassigned
          83.
          		 As an admin, I'd like to have more types of custom fields allowed to be in the description area Sub-task Closed Unassigned
          84.
          		 Keyboard shortcut doesn't open new tab in the background for embedded links Sub-task Closed Unassigned
          85.
          		 Ability to place Text (multi-line) fields with the primary/secondary fields Sub-task Closed Ahmud Auleear
          86.
          		 Enable the project picker field for new issue view Sub-task Closed Loretta Brunette
          87.
          		 Keep the rich text editor fixed when scrolling to a page with multiple lines of text Sub-task Closed Amira Badran
          88.
          		 Support Approvals feature in Jira Service Desk projects Sub-task Closed Unassigned
          89.
          		 Ability to enable/disable new issue view per project Sub-task Closed Unassigned
          90.
          		 Any Status Transition to itself on Workflow doesn't show on New Issue View Sub-task Closed Yuan Jiang
          91.
          		 Curly Brackets "{ }" is displayed on the New Issue View after performing Jira import Sub-task Closed Unassigned
          92.
          		 Add support for color syntax Sub-task Closed Unassigned
          93.
          		 Ability to reorder comments, issue history, work logs and transition by asc/desc Sub-task Closed Yuan Jiang
          94.
          		 New issue view shows old request type value after we move a ticket issue type Sub-task Closed Unassigned
          95.
          		 Show Activity links/options outside of drop-down Sub-task Closed Unassigned
          96.
          		 Ability to disable autocorrecting of Atlassian product names in new editor Sub-task Closed Unassigned
          97.
          		 Ability to see all activities on the new issue view Sub-task Closed Yuan Jiang
          98.
          		 Ability to change the table's width in the new issue view Sub-task Closed Unassigned
          99.
          		 Allow users to create new Versions directly from the new issue view Sub-task Closed Unassigned
          100.
          		 As a Jira user, I want custom fields larger in the new issue view Sub-task Closed Unassigned
          101.
          		 Ability to resize Image attachments, add border and shadows Sub-task Closed Unassigned
          102.
          		 Radio Button field options does not follow correct sorting Sub-task Closed Unassigned
          103.
          		 Show attachments section in the new issue view (Jira Core and Service Desk issues) Sub-task Closed Unassigned
          104.
          		 Adding Epic status to Issue screens does not make it appear on new issue view Sub-task Closed Ahmud Auleear
          105.
          		 Clicking on the zip file in new issue view open the preview mode instead of download Sub-task Closed Unassigned
          106.
          		 Allow the new issue view history tab to show the same information associated with a transition triggered by Bitbucket as the old issue view Sub-task Closed Yuan Jiang
          107.
          		 Add support to the markdown formatting on the create issue screen Sub-task Closed Unassigned
          108.
          		 Ability to copy link of comment in the New Issue View Sub-task Closed Unassigned
          109.
          		 New issue view for "Create Issue" screen Sub-task Closed Unassigned
          110.
          		 Mention users by typing ~username like the one in the wiki markup (old issue view) Sub-task Closed Unassigned
          111.
          		 Ability to hide the multi-line text fields when empty in the issue layout Sub-task Closed Unassigned
          112.
          		 Sticky Formatting Toolbar for Comments Sub-task Closed Amira Badran
          113.
          		 New issue view should appear when user gets a notification of having an issue update Sub-task Closed Yuan Jiang
          114.
          		 Ability to change comment order (newest at top VS newest at bottom) in the new issue view Sub-task Closed Unassigned
          115.
          		 Issue actions in Quick actions menu not present for new issue view Sub-task Closed Unassigned
          116.
          		 Custom date/time format setting not respected when editting a date picker custom field in New Issue View Sub-task Closed Fernando Bordallo
          117.
          		 Add the "Automatic" option to assignee user picker in the new issue view Sub-task Closed Loretta Brunette
          118.
          		 Field type "Participants of an issue" not available Sub-task Closed Yuan Jiang
          119.
          		 Open Linked Issues on a modal instead of redirecting the currently open page to it Sub-task Closed Unassigned
          120.
          		 Ability to order comment in New Issue View Sub-task Closed Unassigned
          121.
          		 Issue Collectors are not matching the Reporter Sub-task Closed Unassigned
          122.
          		 Ability to get Comment Box show all the header icons on Transition screen Sub-task Closed Arbaaz Gowher (Inactive)
          123.
          		 Label Suggestions should not change depending on the issue view you use Sub-task Closed Fernando Bordallo
          124.
          		 'mentioned in' section related to Trello is missing in the new Jira issue view Sub-task Closed Yuan Jiang
          125.
          		 Reviews tab on Developement Panel isn't opening in the new issue view Sub-task Closed Unassigned
          126.
          		 Harvest Time Tracking add-on does not show expanded at the top right Sub-task Closed Unassigned
          127.
          		 Add 'Admin' button in New issue view, which has Permission helper, Notification helper and Where is my field. Sub-task Closed Loretta Brunette
          128.
          		 Wiki Style Renderer does not work for custom Single Line Text fields Sub-task Closed Unassigned
          129.
          		 Ability to Include comment into History, Worklog and other tabs in the new issue view Sub-task Closed Unassigned
          130.
          		 Open New Jira Issue View from a Connect App Sub-task Closed Unassigned
          131.
          		 Ability to hide the Epic color field from the issue view Sub-task Closed Unassigned
          132.
          		 Ability to locate images side-by-side on new issue view Sub-task Closed Unassigned
          133.
          		 Fix the way the Message Custom Field is shown on New Issue View Sub-task Closed Yuan Jiang
          134.
          		 Customize issue layout by roles/user Sub-task Closed Unassigned
          135.
          		 Remaining estimate field is missing from new issue view. Sub-task Closed Unassigned
          136.
          		 Missing keyboard shortcuts in Jira's new issue view Sub-task Closed Em Ditchfield
          137.
          		 Display custom field "description" text in the new issue view Sub-task Closed Unassigned
          138.
          		 Expand transitions window instead of scrolling Sub-task Closed Unassigned
          139.
          		 Out of Context Fields Available in Issue Layout Configuration Sub-task Closed Carol Low
          140.
          		 Submit a transition screen with CMD/CTRL + enter Sub-task Closed Unassigned
          141.
          		 More clicks to add watchers comparing to the old issue view Sub-task Closed Unassigned
          142.
          		 Disabling the cascade options in the custom field doesn't get any effect in new issue view Sub-task Closed Venkatesh Vasudevan (Inactive)
          143.
          		 Missing Epic Name field on new Issue Layout settings Sub-task Closed Unassigned
          144.
          		 Example date present in the date picker field in the new issue view is in the locale specific format Sub-task Closed Unassigned
          145.
          		 Ability to share Issue layout between projects Sub-task Closed Yuan Jiang
          146.
          		 Create sub-tasks popup screen on New Issue View Sub-task Closed Unassigned
          147.
          		 Unable to link Confluence pages which have not been previously viewed Sub-task Closed Unassigned
          148.
          		 Unable to search Confluence pages from Jira issue ticket Sub-task Closed Loretta Brunette
          149.
          		 Add the ability to render public image links on the new issue view Sub-task Closed Unassigned
          150.
          		 Date Started on Log Work only accepts a specific format that is different from the one suggested Sub-task Closed Yuan Jiang
          151.
          		 Phabricator third party software remote links works only in the old issue view Sub-task Closed Yuan Jiang
          152.
          		 jira.issue.editable Property is not displaying empty Fields when is set as False Sub-task Closed Yuan Jiang
          153.
          		 Please include 'Where is my field' in the new issue view Sub-task Closed Unassigned
          154.
          		 Ability to use decimal values with comma in number fields Sub-task Closed Yuan Jiang
          155.
          		 Name of issue type is not visible on new issue view Sub-task Closed Unassigned
          156.
          		 Keyboard shortcut to edit issue fields does not focus on field after new interface Sub-task Closed Venkatesh Vasudevan (Inactive)
          157.
          		 Text Field (single line) Custom fields should display the issues' hyperlink on New Issue View Sub-task Closed Unassigned
          158.
          		 Sprint suggestions in new view should follow users' work history Sub-task Closed Unassigned
          159.
          		 Display workflow transition name in case it's different from Status name Sub-task Closed Unassigned
          160.
          		 The name of the uploader is not shown when hovering the mouse on the files in the attachment panel of the new issue view Sub-task Closed Unassigned
          161.
          		 Ability to resize columns in the new issue view Sub-task Closed Liron
          162.
          		 New-issue view comments hide the newest comments instead of the oldest, the opposite as the old issue view Sub-task Closed Yuan Jiang
          163.
          		 Number values are not separated by commas in new issue view Sub-task Closed Venkatesh Vasudevan (Inactive)
          164.
          		 Ability to change the sub-task status in the new issue view the same it was on the old view Sub-task Closed Unassigned
          165.
          		 Child issue inline cards can only right-click->copy link on Issue Key (not on entire card) Sub-task Closed Unassigned
          166.
          		 Assignee icon disappears from parent of sub-task in the new issue view Sub-task Closed Unassigned
          167.
          		 Unable to pin Knowledge base in new issue view Sub-task Closed Unassigned
          168.
          		 Display the summary of the sub-task parent in the hierarchy like in the old issue view Sub-task Closed Unassigned
          169.
          		 Request Type "Description" fields should act as "Hide when Empty" Sub-task Closed Unassigned
          170.
          		 Disabling the options in the custom field doesn't get any effect on the create issue screen Sub-task Closed Unassigned
          171.
          		 Unable to view empty custom field when its not included in the Edit Issue Screen Sub-task Closed Unassigned

              2239430e27fb Ahmud Auleear
              mfernandes@atlassian.com Matheus Fernandes
              Votes:
              362 Vote for this issue
              Watchers:
              499 Start watching this issue

                Created:
                Updated:
                Resolved: