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  1. Jira Cloud (including JIRA Core)
  2. JRACLOUD-70555 New Issue View in Jira Cloud
  3. JRACLOUD-71643

New issue view should appear when user gets a notification of being mentioned in a comment

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    Details

    • Type: Sub-task
    • Status: Open (View Workflow)
    • Priority: Low
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:

      Description

      Problem Definition

      Customer using the notification panel (bell icon) gets a notification of being mentioned in a comment for an issue. When the user opens the issue it opens in the old issue view instead of the new issue view. In spite of having the new issue view activated.

      The link contains a parameter for focused comment id and tab panel
      E.g.: https://<sitename>.atlassian.net/browse/PKEY-XXX?focusedCommentId=10013&page=com.atlassian.jira.plugin.system.issuetabpanels%3Acomment-tabpanel#comment-10013

      On inspecting the new issue view from the browser the comments do not have any Id's. Hence, the above paraments in the URL do not work for the new issue view

      Suggested Solution

      Ability to view the issue in the new isseu view using the notification panel (bell icon) gets a notification of being mentioned in a comment for an issue.

      Why this is important

      Customers willing to view the issue in the new isseu view using the notification panel (bell icon) gets a notification of being mentioned in a comment for an issue.

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        1. new.mov
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              Assignee:
              Unassigned
              Reporter:
              rdey@atlassian.com Ratnarup Dey
              Votes:
              13 Vote for this issue
              Watchers:
              14 Start watching this issue

                Dates

                Created:
                Updated: