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  1. Jira Cloud (including JIRA Core)
  2. JRACLOUD-70555 New Issue View in Jira Cloud
  3. JRACLOUD-72059

Pasting an attachment is not automatically resized nor shown as thumbnail which impacts the User Experience

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    Details

    • Type: Sub-task
    • Status: In Progress (View Workflow)
    • Priority: Low
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Issue - View
    • Labels:

      Description

      Summary

      As a Jira user when I try to paste an attachment it shows up very large within a comment so I need to scroll back and forth to see it.

      As you can see in the screenshot there is a bar (colored in yellow) and the user should scroll back and forth.

      (Note: A video is pasted as an internal comment to describe better the behavior. )

      Environment

      • Cloud
      • New issue view

      Steps to Reproduce

      1. Access to a Jira issue in the new issue view
      2. Try to drag and drop a large image to the comment field

      Expected Results

      • The image is resized automatically and it shows up in a friendly and clear way to ensure a good User Experience.

      OR

      • As it used to be in the old issue view, the image shows up as thumbnail.

      Actual Results

      • The attachment shows up unreasonably large.

      Notes

      • A valid option would be to provide the administrator the option to Configure thumbnail size via attachment settings.

      Or,

      • Give the user himself the option to resize the image easily.

      Or,

      • Show the image as thumbnail, by default, as it used to show in the old issue view.

      Workaround

      • Either disable the new issue view from the personal settings or edit the comment in the old issue view (you can do this by appending ?oldIssueView=true to the url) and modify the value shown in the screenshot below:
      • And change it to:

        Attachments

        1. screenshot-1.png
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        2. screenshot-2.png
          screenshot-2.png
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        3. Screenshot 2020-05-01 at 1.28.01 AM.png
          Screenshot 2020-05-01 at 1.28.01 AM.png
          178 kB
        4. screenshot-3.png
          screenshot-3.png
          437 kB

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              Assignee:
              Unassigned
              Reporter:
              fabbes Fares Abbes
              Votes:
              35 Vote for this issue
              Watchers:
              36 Start watching this issue

                Dates

                Created:
                Updated: