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  1. Jira Cloud (including JIRA Core)
  2. JRACLOUD-70555 New Issue View in Jira Cloud
  3. JRACLOUD-72971

Curly Brackets "{ }" is displayed on the New Issue View after performing Jira import

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    Details

    • Type: Sub-task
    • Status: Open (View Workflow)
    • Priority: Low
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None

      Description

      Problem Statement

      Curly Brackets "{ }" is displayed on the New Issue View after importing from Jira backups

      Steps to replicate

      1. Create a new issue on Cloud/Server instance
      2. Using the Old Issue View, bold a sentence using curly brackets on Description/Comment field
        eg.
        {*}text here\{*}
        
      3. Export Jira
      4. Restore using the backup
      5. View the same issue using New Issue View

      Expected result

      Curly Brackets hidden from the New Issue View and text is bold

      text here

      Actual Result

      Curly Brackets is shown from the New Issue View while text is bold out

      {}text here{}

      Notes

      • Updating DB to remove curly braces (even to any other words) will update the old issue view but not on the new issue view using the query below:
        Update jiraissue
        set DESCRIPTION = REPLACE(DESCRIPTION,'\{*}','*')
        where pkey = 'KAN' and issuenum = '8'
        

       Workaround

      View issues within the old issue view

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            Assignee:
            Unassigned
            Reporter:
            ashohaimi Syauqi (Inactive)
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              Dates

              Created:
              Updated: