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  1. Jira Cloud (including JIRA Core)
  2. JRACLOUD-70555 New Issue View in Jira Cloud
  3. JRACLOUD-73078

New issue view shows old request type value after we move a ticket issue type

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    Details

    • Type: Sub-task
    • Status: Open (View Workflow)
    • Priority: Low
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None

      Description

      Summary

      New issue view shows old request type value after we move a ticket issue type

      Steps to Reproduce

      1. Submit a ticket via the customer portal.
      2. In Jira interface move the ticket to another issue type.

      Expected Results

      Request type should be cleared due to the known behavior that is being tracked on JSDCLOUD-8405.

      Actual Results

      The New issue view shows the old Request type value.

      Notes

      The old issue view shows the request type as no match instead.

      Workaround

      Use the old issue view instead.

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            Assignee:
            Unassigned
            Reporter:
            tbehm@atlassian.com Thiago Behm
            Votes:
            2 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated: