Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JRACLOUD-69567

Unable to delete due date from Jira new issue view

    XMLWordPrintable

    Details

      Description

      Summary

       Unable to delete due date value from Jira new issue view

      Steps to Reproduce

      1. Go to Business board and click on any issue
      2. You will be seeing this issue view:
      3. Try deleting the due date value

      Expected Results

      • Deletion of the due date value

      Actual Results

      • Due date value cannot be deleted

      Workaround

      1. Delete the Due date value from the new issue view by using the keyboard shortcut Backspace
      2. Or go to the issue itself as shown in the screenshot below:
      3. And the due date can be deleted from this section.

       

      Note: The Date+Time field has a similar problem (but unfortunately no workaround at the moment for Date+Time case). Bug is tracked: https://jira.atlassian.com/browse/JRACLOUD-72856

      Workaround

      1. Click on Due Date field to edit it
      2. Use the keyboard key: "Backspace" or "Delete", to delete the value
        • You will notice the date picker is jumping back to today's date
      3. Click "Enter" to save the update

        Attachments

        1. delete due date.mov
          1.34 MB
        2. Due date.png
          Due date.png
          23 kB
        3. due-date-clearing-works.gif
          due-date-clearing-works.gif
          402 kB
        4. image-2018-05-30-00-34-32-085.png
          image-2018-05-30-00-34-32-085.png
          109 kB
        5. image-2018-05-30-00-38-33-625.png
          image-2018-05-30-00-38-33-625.png
          110 kB
        6. image-2019-02-21-23-30-13-529.png
          image-2019-02-21-23-30-13-529.png
          23 kB
        7. md-101-dumps.pdf
          188 kB

          Issue Links

            Activity

              People

              Assignee:
              Unassigned Unassigned
              Reporter:
              aaloysius Augustine Aloysius (Inactive)
              Votes:
              79 Vote for this issue
              Watchers:
              64 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: