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Bug
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Resolution: Fixed
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Low
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3
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Severity 3 - Minor
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1
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Summary
Unable to delete due date value from Jira new issue view
Steps to Reproduce
- Go to Business board and click on any issue
- You will be seeing this issue view:
- - Try deleting the due date value
Expected Results
- Deletion of the due date value
Actual Results
- Due date value cannot be deleted
Workaround
- Delete the Due date value from the new issue view by using the keyboard shortcut Backspace
- Or go to the issue itself as shown in the screenshot below:
- - And the due date can be deleted from this section.
Note: The Date+Time field has a similar problem (but unfortunately no workaround at the moment for Date+Time case). Bug is tracked: https://jira.atlassian.com/browse/JRACLOUD-72856
Workaround
- Click on Due Date field to edit it
- Use the keyboard key: "Backspace" or "Delete", to delete the value
- You will notice the date picker is jumping back to today's date
- Click "Enter" to save the update
- is caused by
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JRACLOUD-70555 New Issue View in Jira Cloud
- Closed
- is duplicated by
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JSWCLOUD-17782 Unable to clear due dates in an easy way for Next-Gen projects
- Closed
- is related to
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JRACLOUD-72856 It isn't possible to clear a Date Time Picker custom field at the new UI.
- Closed
- mentioned in
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