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  1. Jira Cloud (including JIRA Core)
  2. JRACLOUD-70555 New Issue View in Jira Cloud
  3. JRACLOUD-69230

The issue link is not working properly in the new detail view

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    Details

    • Type: Sub-task
    • Status: Closed (View Workflow)
    • Priority: Medium
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Issue - View
    • Labels:

      Description

      Summary

      When you comment a issue key (e.g. FP-5), it will create a link to that issue in the comments, even showing the current status.

      But it is not working properly in the new detail view:

      • If the issue mentioned has no resolution set, it will display a link without the current status;
      • And if the issue mentioned has a resolution set, it won't appear at all.

      Environment

      Jira Cloud

      Steps to Reproduce

      1. Comment an issue key (an issue with no resolution set) in an issue that is in an active sprint;
      2. Comment another issue key (this one with a resolution set) in the same issue;
      3. Go to the board where the issue you added the comments to is being displayed, and click on it to open the detail view.

      PS. You need to have the Labs feature active:

      • Click on the profile icon -> Profile -> search for and activate the Labs feature.

      Expected Results

      The issues mentioned should be displayed as a link to themselves, including the current status they are at:

      Actual Results

      The mentioned issues are not displayed correctly, or not displayed at all:

      Notes

      The same behaviour is observed in the description field too. Disabling the labs feature allows the mentioned issue number to be displayed.

      Workaround

      The issues' links are displayed correctly in the old detail view, so turning off the Labs feature is an option.

      Update: You can also use the link button feature to directly link an issue in the comments: Issue key link in comments.mp4

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              Assignee:
              Unassigned
              Reporter:
              lalmeida@atlassian.com Leonardo De Almeida
              Votes:
              86 Vote for this issue
              Watchers:
              75 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: