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Sub-task
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Resolution: Fixed
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Highest
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Hello Everyone!
We’ve now implemented a Share shortcut key to be “shift + s” so as to not interfere with other pre-existing shortcut keys. This should now be available to all users. If there are other shortcuts you're interested in for the Issue View please raise a JAC ticket or watch/vote for an existing JAC ticket so that we can track interest.
Thanks!
Emily Ditchfield
Jira Software Team
Summary
Not all keyboard shortcuts are working in Jira's new issue view.
| Operation | Shortcut | Status |
|---|---|---|
| Edit issue | e | Not applicable to new issue view as there is no edit modal |
| Assign issue | a | Working (field must be added to screen configuration) |
| Comment on issue | m | Working |
| Watch issue | w | Working |
| Open issue | o | Working |
| Share issue | shift + s | Working |
| Edit issue labels | l | Working (field must be added to screen configuration) |
| Assign to me | i | Working |
| Jump to fields for editing | , | Will be replaced by dot "." menu. See next row. |
| Dot "." action menu | . | Tracked elsewhere, see JRACLOUD-71827 |
Expected Results
All relevant keyboard shortcuts work in the new issue view
Actual Results
Nothing happens when using a keyboard shortcut that is not supported.
Workaround
There is no workaround.
- duplicates
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JRACLOUD-75319 Shortcuts no longer work in the Issue navigator for list view in the new view
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JRACLOUD-71017 Bring back the keyboard shortcuts like 'o' and 'e'
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[JRACLOUD-69301] Missing keyboard shortcuts in Jira's new issue view
One more that doesn't work anymore: 'gg' ... which is a godsend to Admins everywhere (but the new Issue View)
In issue view I was used to logging time using keyboard only - submitting Log Work form via ALT + S command, now it doesn't work in this form.
Please consider extending availability of the ALT + S shortcut to more forms, so that its utility equals Jira Server.
PS.
Look - it works here on your JIRA, in our Jira Cloud it doesn't work for majority of forms which used to work for in Jira Server.
I agree with other comments here - we expect the 'e' shortcut to open the new edit view from agile boards. You have keyboard shortcuts to navigate (select) cards but cannot edit the selected issue by pressing 'e'!?
Here's a video that will give you a sense of how the elimination of the 'e' keyboard shortcut has made things so much more clicky and non-intuitive. For the life of me, I can't understand why you decided to ship without maintaining this feature.
Ridiculous that this functionality has been removed. Thinking of moving to a different product because of it.
Please just bring back "." shortucts for triggering issue state transitions.
I was used to open issue, check status, test stuff etc. and then possibly change the status using only keyboard:
1. Press dot (".")
2. Type "Do..."
3. Press enter (confirm move to "Done" transition)
With the new issue view I am bound to use mouse like a caveman. 😭
Oh. I see how it is. 3 year old issue. This is never going to happen. Sigh.
Is there a story for the help (Shift+/) to actually display the right thing also? New issue view still shows shortcut help from the old view.
Hey Everyone, Thanks for following this Jira ticket. We’ve released a new shortcut: shift + s for sharing an issue. This change in shortcut is to ensure we don’t interfere with the share filter shortcut that is available in the Issue Navigator. The o shortcut to open tickets is also now available to our users with the new issue view. I’ll be closing this Jira ticket, however, I notice that there are other requests in the comments here. For those who have requests for the “.” or “gg” menu please head to one of these JAC tickets:
If you’re looking for a way to vote on the ability to commit changes of issue fields with keyboard, please head to this JAC ticket:
If none of these cover your request please raise a new ticket. If you’re keen for these feature please do go like/vote on these tickets so we can track interest.
Jira Software Team