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  1. Jira Platform Cloud
  2. JRACLOUD-70555 New Issue View in Jira Cloud
  3. JRACLOUD-72173

Keyboard Shortcuts like e, l, Shift-CTRL-B and also the (.) search for issue fields do not work as expected in Jira new issue view

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      Atlassian Update - 16 November 2020

      This ticket is tracking two seperate issues which have duplicate tickets.

      1. Missing keyboard shortcuts in the new issue view. See: JRACLOUD-69301
      2. Missing fully-functional dot "." menu. See: JRACLOUD-71827

      In order to make sure that we are able to accurately communicate the progress we are going to close this ticket in place of the two issue linked above. Please follow each of these tickets, if you are not already.

      Issue description

      A few Keyboard Shortcuts like e,l, Shift-CTRL-B and also the (.) search for issue fields do not work as expected in Jira new issue view.
      Other shortcuts like a work well.
      It affects only the new issue view. In the old issue view, the keyboard shortcuts work well.

      Steps to replicate the issue

      Open an issue
      Press e to edit issue
      Press l to update the labels

      Expected Behavior

      To be able to edit issue

      Current Behavior

      The keyboard shortcut doesn't function at all

              Unassigned Unassigned
              ssuvarna@atlassian.com Shwetha Suvarna
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                Created:
                Updated:
                Resolved: