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  1. Jira Cloud (including JIRA Core)
  2. JRACLOUD-70555 New Issue View in Jira Cloud
  3. JRACLOUD-72208

When adding a comment and using the files & images icon doesn't browse the attachments of the issue

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    Details

    • Type: Sub-task
    • Status: Open (View Workflow)
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Issue - View
    • Labels:
      None

      Description

      Summary

      When clicking on the files & images button of edit comments in the new issue view it takes you to the upload images instead of browsing the attachments of the issue

      Steps to Reproduce

      1. Click to add a comment on a ticket (on the new issue view)
      2. Click on add images icon

      Expected Results

      You should be able to browse the attachments of the issues

      Actual Results

      The upload images screen appears

      Workaround

      Disable the new issue view by either:

      • Click on your avatar (bottom  left section of the screen), Select Personal Settings and switch of the switch under "Atlassian Labs"
      • Add ?oldIssueView=true to the url of the issues you want to see using the old UI

      However, as mentioned in the personal settings page, please note that:

      The new issue view is on for all business boards and next-gen projects, so this won't affect them.

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              Assignee:
              Unassigned
              Reporter:
              lmenezes Lele (Inactive)
              Votes:
              77 Vote for this issue
              Watchers:
              40 Start watching this issue

                Dates

                Created:
                Updated: