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Sub-task
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Resolution: Fixed
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Hi everyone,
There’s been a delay with being able to reference existing attachments in the issue view. This feature is still a top priority for us and we will continue work on this project as a top priority. For now you can still temporarily click through to the old view to reference attachments in the old view.
Kind regards,
Atlassian
Atlassian update - 18 March 2021
Hi everyone,
Work on attachment referencing in the new issue view has begun! When this feature is released, you’ll be able to reference existing attachments in comments and fields using the editor. This ticket is a top priority we’re currently working on and will be done after we transition everyone to the new issue view.
Make sure to watch this issue for updates on our progress.
Regards,
Atlassian
Atlassian update - 15 December 2022
Hi Everyone,
I’m Ahmud, a product manager working on the issue view in Jira Cloud. Thank you for sharing your votes and comments for this feature request. We have launched this to 100% in Jira Cloud. You can find out more in this community post.
If you have any questions or feedback, leave us a comment in the section of the community post. We’d love to hear what you think about this new feature.
I'll be closing this ticket now.
Ahmud
Summary
When clicking on the files & images button of edit comments in the new issue view it takes you to the upload images instead of browsing the attachments of the issue
Steps to Reproduce
- Click to add a comment on a ticket (on the new issue view)
- Click on add images icon
Expected Results
You should be able to browse the attachments of the issues
Actual Results
The upload images screen appears
Workaround
There is no current workaround
However, as mentioned in the personal settings page, please note that:
The new issue view is on for all business boards and next-gen projects, so this won't affect them.
- is duplicated by
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JRACLOUD-70200 Unable to add existing attachments into comments with new issue view.
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JRACLOUD-62074 Add ability to add attachments during transition to make it more intuitive
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- Gathering Interest
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[JRACLOUD-72208] When adding a comment and using the files & images icon doesn't browse the attachments of the issue
When adding an image in comments of a particular issue the image link appears in the comments instead of the image getting displayed. how to remove the image link and display only the image.
Oh.... Thumbnails instead of inline pictures is ugly/awkward, and I am pretty sure not delivering experience the majority was hoping/looking for. Is there a continuation elsewhere?..
Related to what 51a1a92a7a5a is mentioning (JRACLOUD-80640, with any attachment, new or existing, in new issue view, there is no way to format it as a true thumbnail so that it sends out to Jira Service Management customers as a thumbnail and not a massive image. We really need to be able to tag the property of the image to be a thumbnail, no matter how it is added.
This bug is still happening for all large images: JRACLOUD-75857 Images Added in New Issue View Comments Show as Full-Sized in Jira Emails
And then we also still cannot add existing internal attachments: JRACLOUD-80457
Only if they were already public. 2239430e27fb, can you address when these pieces will be fixed?
It´s good, that you tried to bring this functionality back, but this is not a good solution.
When you try to add a attachment inline (e.g. in a numbered list) the attachment is added as gigantic icon (issue one) below the numbered list, instead inline (issue two).
Hi Everyone,
I’m Ahmud, a product manager working on the issue view in Jira Cloud. Thank you for sharing your votes and comments for this feature request. We have launched this to 100% in Jira Cloud. You can find out more in this community post.
If you have any questions or feedback, leave us a comment in the section of the community post. We’d love to hear what you think about this new feature.
I'll be closing this ticket now.
Ahmud
Shadi Naif, Can you tell which region severs have this feature now?
I can confirm, I have two accounts in two different regions, only one of them has the option
It took me a minute to find the option, but for me it is showing up now.
As you are typing a comment, you type "/" then start typing the word "attachment" then the "Attachments on this issue" option becomes selected. Selecting that option opens up a dialog with a list of files attached to the current Jira ticket.
Hey folks, I don't know if I misread some things, but for us this feature is still not visible 
We are on EU servers, may this be the reason?
I have same issue. I Try with: triggerIssue.comment.last.body when create a new Message in another project, and copy this message with trigger automatization. But i don't have access to the images.