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  1. Jira Cloud (including JIRA Core)
  2. JRACLOUD-70555 New Issue View in Jira Cloud
  3. JRACLOUD-71881

Ability to access knowledge base articles in the new Jira Service Desk issue view

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    Details

    • Type: Sub-task
    • Status: Closed (View Workflow)
    • Priority: Low
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None

      Description

      Update 8 July 2019

      The Knowledge Base component has now shipped to production

      The Knowledge Base component is missing from the new JSD issue view.

      This component supports:

      • the surfacing of related KB articles + the ability to share them as a comment
      • searching a knowledge base
      • creating a KB article

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            Assignee:
            cbartle Caroline Bartle
            Reporter:
            cbartle Caroline Bartle
            Votes:
            3 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: