Ability to access knowledge base articles in the new Jira Service Desk issue view

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    • Type: Sub-task
    • Resolution: Fixed
    • Priority: Low
    • None
    • Affects Version/s: None
    • Component/s: None
    • None

      Update 8 July 2019

      The Knowledge Base component has now shipped to production

      The Knowledge Base component is missing from the new JSD issue view.

      This component supports:

      • the surfacing of related KB articles + the ability to share them as a comment
      • searching a knowledge base
      • creating a KB article

              Assignee:
              Unassigned
              Reporter:
              Caroline Bartle
              Votes:
              3 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: