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  1. Jira Platform Cloud
  2. JRACLOUD-70555 New Issue View in Jira Cloud
  3. JRACLOUD-71881

Ability to access knowledge base articles in the new Jira Service Desk issue view

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    • Icon: Sub-task Sub-task
    • Resolution: Fixed
    • Icon: Low Low
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      Update 8 July 2019

      The Knowledge Base component has now shipped to production

      The Knowledge Base component is missing from the new JSD issue view.

      This component supports:

      • the surfacing of related KB articles + the ability to share them as a comment
      • searching a knowledge base
      • creating a KB article

              Unassigned Unassigned
              cbartle Caroline Bartle
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