On the new issue detail view, the option to restrict comments is missing on the comment field on the issue.
Instances having the " New Issue detail view" option enabled.
- Navigate to a board
- Select an issue from the board to open the issue detailed view pop-up
- Click on the comment field
The padlock icon should appear on the comment field to allow comment restriction.
This also effects any Jira Service Desk issues. It prevents the "Internal Comment" button from showing up if a Jira Service Desk Issue is viewed in this way via a board.
You can disable the new issue view by either:
- Click on your avatar (bottom left section of the screen), Select Personal Settings and switch of the switch under "Atlassian Labs"
- Add ?oldIssueView=true to the url of the issues you want to see using the old UI
However, as mentioned in the personal settings page, please note that: