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JSDSERVER-4328
Add fields (view only) in Customer PortalJSDSERVER-4636
View linked issue in the Customer PortalJSDSERVER-93
Allow editing of fields / details through the service project request (post-creation)JSDSERVER-4642
Ability to add custom field data to a service desk notification templateJSDSERVER-513
Make it possible to use service desk in combination with subdomainsJSDSERVER-1422
Sub-tasks as an applicable issue type for RequestsJSDSERVER-4519
Email domain organization associationJSDSERVER-3371
Provide configurable option to include attachments in Service project e-mail notificationsJSDSERVER-349
As an admin I want to be able to change the Issue Type for an existing Service Desk Request TypeJSDSERVER-1386
Customize Customer invitation e-mail and welcome emailJSDSERVER-1317
Ability to copy request types to another Service Desk.JSDSERVER-4698
Provide an outgoing email logsJSDSERVER-328
Allow Assignee to be Shown on Customer PortalJSDSERVER-191
Service Desk templatesJSDSERVER-4922
Allow JSM to make comment required on transition in Customer PortalJSDSERVER-1627
Create ability to customize the Customer Portal URL in Jira ServiceDeskJSDSERVER-960
Allow configuration of Service Desk default mail handlerJSDSERVER-222
Jira Service Management Reports gadget for Jira Dashboard or Confluence page for agentsJSDSERVER-570
Rich text formatting in the request type 'help and instructions' fieldJSDSERVER-1269
Allow to bulk change "Request participants"JSDSERVER-119
Allow to rename an existing SLAJSDSERVER-4648
Allow the hiding of the "Share with" option from the customer portalJSDSERVER-3948
Allow Request Participants role / group to be added to Issue Security Schemes and Project PermissionsJSDSERVER-1544
Improve search on customer portalJSDSERVER-1012
Possibility to hide/disable the customer portal and help centerJSDSERVER-614
Allow users to edit their own commentsJSDSERVER-1034
Queue containing issues from multiple service desksJSDSERVER-1616
Implement a Live Chat system in Service DeskJSDSERVER-5812
Add custom fields to variables list in Canned ResponsesJSDSERVER-4286
Provide JQL to search for public vs. internal commentsJSDSERVER-4102
As a Service Desk Customer, I'd like the ability to "raise this request on behalf of" other customersJSDSERVER-1315
Share SLA Calendars created in Jira Service management across all JSM projectsJSDSERVER-1244
Create a Crowd SSO authenticator that will allow Customers to be authenticated from the local directoryJSDSERVER-4037
Ability to change the customer portal width.JSDSERVER-23
As a service desk customer, I would like the ability to embed the service desk portal into another websiteJSDSERVER-1015
Active Directory integration for customersJSDSERVER-4570
Send Notifications to Service Desk Organization Members By DefaultJSDSERVER-11299
Grant external access to a specific page(s) without granting access to anything elseJSDSERVER-1239
Ability to store additional information about customersJSDSERVER-12173
As Jira admin I would like to remove the "info" icon next to usernameJSDSERVER-5188
As a customer, in the customer notification emails I'd like to see the full comment history for my issueJSDSERVER-1240
Service Desk collaborators should be able to log workJSDSERVER-5228
Allow JSM to display whole comment history in notification mailJSDSERVER-2517
Notification for when an email is failed to processed or rejected for Service Desk projectJSDSERVER-4486
Ability to show/hide Request Types based on Organization MembershipJSDSERVER-2169
Help Center - Footer CustomizationJSDSERVER-4417
Add email domain to Customer OrganisationJSDSERVER-4782
Add more variables in Customer notificationsJSDSERVER-1320
Having multiple steps or tabs in Customer Portal when raising longer requestsJSDSERVER-868
Include Domain Level Restrictions for Service Desk Public Signup
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