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  1. Jira Service Management Data Center
  2. JSDSERVER-614

Allow users to edit their own comments

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

      As a Jira Service Management user, I'd like to be able to at least edit my own comments, so that I do not have to re-enter a new comment if I mis-typed my previous comment.

      This can avoid the ticket from getting swamped with comments, and end up with a messy looking ticket.

          Form Name

            [JSDSERVER-614] Allow users to edit their own comments

            Florent Rey-Campagnolle added a comment -

            +1

            Florent Rey-Campagnolle added a comment - +1

            Uwe Goetzke added a comment -

            Our customers are requesting this feature, too.

            A minimum solution would allow the user who made the comment to change it for a limited time period (for example one hour after making the comment)

            Uwe Goetzke added a comment - Our customers are requesting this feature, too. A minimum solution would allow the user who made the comment to change it for a limited time period (for example one hour after making the comment)

            Leonel Goitia added a comment -

            Any update here?

             

            Leonel Goitia added a comment - Any update here?  

            Anna Zhong added a comment - - edited

            shamid@atlassian.com Following up on this? Any ETA to implement this feature?

            +158

            Anna Zhong added a comment - - edited shamid@atlassian.com Following up on this? Any ETA to implement this feature? +158

            Shaz Begum added a comment -

            Any update on this? As customer facing of JSM is awful for our customers however as admins its very useful !

            Shaz Begum added a comment - Any update on this? As customer facing of JSM is awful for our customers however as admins its very useful !

            Diane Hu added a comment - - edited

            Please consider to add this feature! Maybe make it configurable so we can decide if customers can edit comment or not.

            Diane Hu added a comment - - edited Please consider to add this feature! Maybe make it configurable so we can decide if customers can edit comment or not.

            JordanJ added a comment -

            why is there no response on this?

            JordanJ added a comment - why is there no response on this?

            Roman Hryshchenko added a comment -

            +1

            Roman Hryshchenko added a comment - +1

            Michael J Salter added a comment -

            +1

            Michael J Salter added a comment - +1

            Bart Seresia added a comment -

            +1

            Bart Seresia added a comment - +1

              Unassigned Unassigned
              jtye Joe Wai Tye (Inactive)
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                Created:
                Updated: