Export - CSV (All fields)
Export - CSV (Current fields)
JSDSERVER-78
Ability to view Elapsed Time as a column in Issue Navigator or in Export
Allow Assignee to be Shown on Customer Portal
Allow users to edit their own comments
Ability to remove "Forgotten your password" or Contact Administrator type links from logon screen
As an Administrator, I want to be able to hide agent usernames from customers
Ability to hide agent name in customer portal
Provide configurable option to include attachments in Service project e-mail notifications
Allow searching for the ticket's description on the Customer Portal Search
Allow Request Participants role / group to be added to Issue Security Schemes and Project Permissions
As a Service Desk Customer, I'd like the ability to "raise this request on behalf of" other customers
Add fields (view only) in Customer Portal
Increase Jira Service Management email attachment size limit
Allow option to turn off private requests in Portal
Allow JSM to make comment required on transition in Customer Portal
Transition and add internal comment via REST API
Canned Responses Enhancements - public vs. private, edit rights, change order etc.
Allow Service Desk administrator to disable "Share" feature
Possibility to make Customer Request type required when moving ticket
AWS Integration unable to fetch data from large environments
A dependant custom field value won't get cleared if the field it's depending on is changed.
As Jira admin I would like to remove the "info" icon next to username
JSM Cloud reports need better colours
As a user I want to be able to restrict internal comments to a Project role when moving an issue from a Jira Service Management Project to a different Software or Business Project
Ability for other text/multi-text custom field to have a wiki style renderer in JSM Customer Portal
Auto-refresh and/or warn user if the ticket has changed
Provide automation conditions to allow removal of Request Participants
View linked issue in the Customer Portal
Ability to add custom field data to a service desk notification template
Allow JIRA Service Desk Admins to Decide When Agents should be Treated as Customers
Ability to rename Jira Service Management approval buttons on customer portal
Make internal comments the default for comments in transitions
Add ability to see more object attributes on customer portal
New React fields are blocking customization in JSM Portal
Hide or Anonymize Assignee Information for Customers
AQL - compare values, support Attribute Placeholders in AQL
Allow to rename an existing SLA
As an admin I want to be able to change the Issue Type for an existing Service Desk Request Type
Customizing Knowledge Base article types
Public Holiday Calendar - SLAs
Allow to bulk change "Request participants"
Ability to define custom durations for SLA triggered events for automation rules
Customize search results with a knowledge base
Email domain organization association
Add an "is empty" operator on the JSD "SLA" field type.
As a Service Desk administrator I would like to configure satisfaction surveys to only be sent out some of the time.
Message 'Can't find asset: com.atlassian.servicedesk/banner.json' should be suppressed when there are no customisations in Customer Portal
'Group' custom field type can't be added to a request type
Default value for object attributes
Ability to change the "The approval has been decided" message
Not able to add a multiple lines table in the "Help and instructions" field
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0.3
0