Export - CSV (All fields)
Export - CSV (Current fields)
JSDSERVER-8706
Create a cleanup mechanism to Assets Object History
Provide an outgoing email logs
Email domain organization association
Ability to add custom field data to a service desk notification template
Add fields (view only) in Customer Portal
Customize Customer invitation e-mail and welcome email
Create JQL Functions for SLA metrics based on a specific timeframe.
Optimize Assets Performance in Object History Table
Configure default value for request type when creating Service Desk ticket from JIRA
Do not disable Service Desk in safe mode
Ability To delete/disable Rating On Customer Satisfaction
Ability to add asset custom field values in bulk through the Jira UI.
Change object schema key
Share SLA Calendars created in Jira Service management across all JSM projects
Allow customers to change their own email address
Add "Organization" field on "Statistic Type" option for Issue Statistic gadget
Ability to Set Background Color based on Comment Restriction
Add ability for customers to delete own attachments through portal
Make it possible to use service desk in combination with subdomains
Implement a Live Chat system in Service Desk
Introduce dedicated backup / restore functionality for Insight
Increase Jira Service Management email attachment size limit
Find and fix corrupted Insight objects from the UI, or improve Insight indexing process
Need functionality to edit or remove the default description value added above the date type field on the customer portalÂ
Allow Assignee to be Shown on Customer Portal
Ability to email Jira Service Management reports
Restrict internal comments to only users listed in project roles
Allow Request Participants role / group to be added to Issue Security Schemes and Project Permissions
As an admin, I would like to restrict agents/admins from creating new customers
Allow users to sort Queues by a Custom Fields (e.g. Text Based)
As a admin, I would like to add some CSS and JS into the customer portal
Delegation of approval rights
Customer Satisfaction: Allow Admins to Edit/Remove Scores
Add custom fields to variables list in Canned Responses
Retrieve Private IP Address for Azure Load Balancers
Allow Insight Readonly custom field to be multi-valued
Assets - REST API to get filters accessible to Users
Add "Function App" to Insight Azure Integration
Assets - Java API to check the Assets' Index integrity
Insight Object Page customization improvement: Connected Tickets widget
Ability to copy request types to another Service Desk.
Provide configurable option to include attachments in Service project e-mail notifications
Insight Import integrations baseline
Stopping an Assets Import to show Progress of the process being shut down
Add "Kubernetes", "Logic App", "Event Hub" & ​"SQL managed instance" to Azure importer
View referenced data beyond second level in list results
Allow users to edit their own comments
Create REST API to update Organization field
Allow configuration of the "Jira Administrator" permission scheme to remove access to Insight Object Schemas
Continue the SLA After Reopening The Issue
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\n","validSearcher":true,"isShown":true},"resolution":{"name":"Resolution","viewHtml":" <div class=\"searcherValue\">\n \n <label class=\"fieldLabel\" for=\"fieldresolution\">Resolution:</label><span id=\"fieldresolution\" class=\"fieldValue\">\n \n Unresolved </span></div>\n","editHtml":"\n <div class=\"field-group aui-field-constants\" >\n <label for=\"searcher-resolution\">Resolution</label> <select class=\"select js-default-checkboxmultiselect\"\n data-placeholder-text=\"Find Resolutions...\"\n id=\"searcher-resolution\"\n multiple=\"multiple\"\n name=\"resolution\"\n data-max-inline-results-displayed=\"100\"\n >\n <option class=\"headerOption\" selected=\"selected\" value=\"-1\" title=\"Unresolved\">Unresolved</option>\n <option value=\"1\" title=\"Fixed\" >Fixed</option>\n <option value=\"2\" title=\"Won't Fix\" >Won't Fix</option>\n <option value=\"3\" title=\"Duplicate\" >Duplicate</option>\n <option value=\"4\" title=\"Incomplete\" >Incomplete</option>\n <option value=\"5\" 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Typically, only recently created issues are in this status. Our product teams review these issues regularly.","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Needs Triage</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/closed.png\" value=\"10044\" title=\"Done\" data-simple-status=\"{"id":"10044","name":"Done","description":"","iconUrl":"/images/icons/statuses/closed.png","statusCategory":{"id":3,"key":"done","colorName":"success"}}\">Done</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/subtask.gif\" value=\"10049\" title=\"Ready for Development\" data-simple-status=\"{"id":"10049","name":"Ready for Development","description":"","iconUrl":"/images/icons/subtask.gif","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Ready for Development</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/subtask.gif\" value=\"10051\" title=\"In Review\" data-simple-status=\"{"id":"10051","name":"In Review","description":"A fix for this issue has been proposed and is being reviewed and quality-tested by the development team.","iconUrl":"/images/icons/subtask.gif","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">In Review</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/trash.png\" value=\"10068\" title=\"Cancelled\" data-simple-status=\"{"id":"10068","name":"Cancelled","description":"","iconUrl":"/images/icons/statuses/trash.png","statusCategory":{"id":3,"key":"done","colorName":"success"}}\">Cancelled</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/open.png\" value=\"10071\" title=\"To Do\" data-simple-status=\"{"id":"10071","name":"To Do","description":"","iconUrl":"/images/icons/statuses/open.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">To Do</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"11772\" title=\"Gathering Interest\" data-simple-status=\"{"id":"11772","name":"Gathering Interest","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Gathering Interest</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"11773\" title=\"Reviewing\" data-simple-status=\"{"id":"11773","name":"Reviewing","description":"We're currently reviewing this suggestion. This may involve collecting more information about the customer problem, conducting a technical investigation or analysing the strategic alignment with our roadmap.","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Reviewing</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"11774\" title=\"Under Consideration\" data-simple-status=\"{"id":"11774","name":"Under Consideration","description":"We are looking into this suggestion and believe it to be a strong candidate for our roadmap. 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0.3
0