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  1. Jira Service Management Data Center
  2. JSDSERVER-100

As a Service Desk user, I'd like to be able to add custom field types to Service Desk

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently, it's only possible for the default custom field types to work well within JIRA Service Desk, it will be really nice if the Service Desk give the ability for users to use their own custom field types similar to the other JIRA pages.

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            [JSDSERVER-100] As a Service Desk user, I'd like to be able to add custom field types to Service Desk

            Pascal Perreault [Okapya] added a comment -

            Although adding system fields is a good thing in itself, it would also be wise to implement an API to let vendor custom fields be added to the JSD.

            Pascal Perreault [Okapya] added a comment - Although adding system fields is a good thing in itself, it would also be wise to implement an API to let vendor custom fields be added to the JSD.

            Mark Perdon added a comment -

            +1 On the need-to-have list for quite a while now

            Mark Perdon added a comment - +1 On the need-to-have list for quite a while now

            Ola Melin added a comment -

            This will help us improve the user experience when customers are using Insight Asset Management with JSD

            Ola Melin added a comment - This will help us improve the user experience when customers are using Insight Asset Management with JSD

            Honeywell JIRA Admin added a comment -

            We need cascading select and single select in the customer portal.

            Honeywell JIRA Admin added a comment - We need cascading select and single select in the customer portal.

            Brian Taylor added a comment -

            As well as any attributes that associated with eh custom field such as the default value

            Brian Taylor added a comment - As well as any attributes that associated with eh custom field such as the default value

              Unassigned Unassigned
              aalshargabi AlaA
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                Created:
                Updated: