Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-8650

Introduce dedicated backup / restore functionality for Insight

    XMLWordPrintable

Details

    • 42
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      Problem definition

      Currently, there is no possibility to completely and consistently back up and restore Insight data specifically from Jira UI.
      In an event of data disaster, possibilities to restore the data are to use Jira XML backup / restore and to use full native database backup / restore. However, this will also require downtime and will affect Jira's data as well.

      Suggested Resolution

      Introduce a dedicated Insight backup / restore utility, completely independent of Jira, that would enable users to create and restore Insight dataset while leaving Jira's data untouched.
      The backup procedure would preserve consistency on the database level (unique IDs), similarly like Jira XML backup procedure does.

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              mfilipan Marko Filipan
              Votes:
              99 Vote for this issue
              Watchers:
              45 Start watching this issue

              Dates

                Created:
                Updated:

                Backbone Issue Sync