Show Assets with Attributes on Customer Portal

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      Currently, assets are only displayed with their label in the portal view. A display of the asset's attributes in the portal view as well as in the issue view is required. As an Asset Manager I would like to offer a configurable set of asset attributes in the portal view of JSM in order to enable the customer to check if all attributes of a selected asset are correct.

      Use case:
      Room accesses are to be periodically checked by room managers. Automation regularly creates a ticket, sets the asset and the approver automatically. Now the approver (room manager) should also be able to see which persons have access.

      Proposed solution:
      In the custom field, an additional drop-down query “Object attributes on portal view” can be added in the Edit Asset Configuration, as with “Object attributes on Issue view”.

            Assignee:
            Unassigned
            Reporter:
            Matthias K.
            Votes:
            23 Vote for this issue
            Watchers:
            14 Start watching this issue

              Created:
              Updated: