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  1. Jira Service Management Data Center
  2. JSDSERVER-77

Service Desk gadgets for wallboard usage

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

      It would be great to have parts of the Service Desk visible on a wallboard:

      • SLA statistics
      • Due dates
      • New issues on the queue
      • Issues waiting for first response.
      Update as of 24 Feb, 2017

      Hi everyone,
      We've recently released a gadget called 'Service desk report' in the Cloud version of the product. Agents can now see the custom or knowledge base reports from a service desk directly on the dashboard and wallboard.

      See an example of it on the blog post – https://confluence.atlassian.com/servicedeskcloud/blog/2017/02/auto-approve-new-report-gadget-more

      Cheers,
      The JIRA Service Desk team

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            Unassigned Unassigned
            4e81381d415c Tim Eddelbüttel
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