IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      It would be great to have parts of the Service Desk visible on a wallboard:

      • SLA statistics
      • Due dates
      • New issues on the queue
      • Issues waiting for first response.
      Update as of 8 August, 2017

      Hi Everyone,

      We have released another gadget. This one is called 'Filter count gadget' in the Cloud version of the product. You can now see the status of your project in a glance by adding the filter count gadget to your dashboard or wallboard.
      See an example of it on the blog post – https://confluence.atlassian.com/servicedeskcloud/blog/2017/07/gadget-update

      Cheers,
      The JIRA Service Desk team

      Update as of 24 Feb, 2017

      Hi everyone,
      We've recently released a gadget called 'Service desk report' in the Cloud version of the product. Agents can now see the custom or knowledge base reports from a service desk directly on the dashboard and wallboard.

      See an example of it on the blog post – https://confluence.atlassian.com/servicedeskcloud/blog/2017/02/auto-approve-new-report-gadget-more

      Cheers,
      The JIRA Service Desk team

            Loading...
            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

              • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

                NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

                It would be great to have parts of the Service Desk visible on a wallboard:

                • SLA statistics
                • Due dates
                • New issues on the queue
                • Issues waiting for first response.
                Update as of 8 August, 2017

                Hi Everyone,

                We have released another gadget. This one is called 'Filter count gadget' in the Cloud version of the product. You can now see the status of your project in a glance by adding the filter count gadget to your dashboard or wallboard.
                See an example of it on the blog post – https://confluence.atlassian.com/servicedeskcloud/blog/2017/07/gadget-update

                Cheers,
                The JIRA Service Desk team

                Update as of 24 Feb, 2017

                Hi everyone,
                We've recently released a gadget called 'Service desk report' in the Cloud version of the product. Agents can now see the custom or knowledge base reports from a service desk directly on the dashboard and wallboard.

                See an example of it on the blog post – https://confluence.atlassian.com/servicedeskcloud/blog/2017/02/auto-approve-new-report-gadget-more

                Cheers,
                The JIRA Service Desk team

                        Unassigned Unassigned
                        4e81381d415c Tim Eddelbüttel
                        Votes:
                        143 Vote for this issue
                        Watchers:
                        67 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            Unassigned Unassigned
                            4e81381d415c Tim Eddelbüttel
                            Votes:
                            143 Vote for this issue
                            Watchers:
                            67 Start watching this issue

                              Created:
                              Updated:
                              Resolved: