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  1. Jira Service Management Cloud
  2. JSDCLOUD-222

JIRA Service Desk Reports gadget for JIRA Dashboard

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      A gadget that users can add to a standard JIRA Dashboard allowing selection of a specific Service Desk and report(s) to display. The gadget should also allow selection of the time frame for each report selected (same as in JSD Reports view) and a refresh interval.

       

      Update as of 8 August, 2017

      Hi Everyone,

      We have released another gadget. This one is called 'Filter count gadget' in the Cloud version of the product. You can now see the status of your project in a glance by adding the filter count gadget to your dashboard or wallboard.
      See an example of it on the blog post – https://confluence.atlassian.com/servicedeskcloud/blog/2017/07/gadget-update

      We have created a separate issue to track the requirements for these gadgets in Confluence in a separate ticket. JSDCLOUD-5531

      Cheers,
      The JIRA Service Desk team

       

      Update as of 24 Feb, 2017

      Hi everyone,
      We've recently released a gadget called 'Service desk report' in the Cloud version of the product. Agents can now see the custom or knowledge base reports from a service desk directly on the dashboard and wallboard.

      See an example of it on the blog post – https://confluence.atlassian.com/servicedeskcloud/blog/2017/02/auto-approve-new-report-gadget-more

      Cheers,
      The JIRA Service Desk team

      Attachments

        Issue Links

          is duplicated by

          Suggestion - JSDCLOUD-318 JSD reports in Dashboard

          • Closed

          Suggestion - JSDCLOUD-440 Line Graph Gadget

          • Closed
          is related to

          Suggestion - JSDCLOUD-365 Service Desk Gadgets for Customers

          • Closed

          Suggestion - JSDSERVER-222 Jira Service Management Reports gadget for Jira Dashboard or Confluence page for agents

          • Gathering Interest
          relates to

          Suggestion - JSDCLOUD-77 Service Desk gadgets for wallboard usage

          • Closed

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              rverderio RyanV
              326454d074a9 CharlesW
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