Uploaded image for project: 'Jira Service Desk Cloud'
  1. Jira Service Desk Cloud
  2. JSDCLOUD-222

JIRA Service Desk Reports gadget for JIRA Dashboard

    XMLWordPrintable

    Details

    • Feedback Policy:

      Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      A gadget that users can add to a standard JIRA Dashboard allowing selection of a specific Service Desk and report(s) to display. The gadget should also allow selection of the time frame for each report selected (same as in JSD Reports view) and a refresh interval.

       

      Update as of 8 August, 2017

      Hi Everyone,

      We have released another gadget. This one is called 'Filter count gadget' in the Cloud version of the product. You can now see the status of your project in a glance by adding the filter count gadget to your dashboard or wallboard.
      See an example of it on the blog post – https://confluence.atlassian.com/servicedeskcloud/blog/2017/07/gadget-update

      We have created a separate issue to track the requirements for these gadgets in Confluence in a separate ticket. JSDCLOUD-5531

      Cheers,
      The JIRA Service Desk team

       

      Update as of 24 Feb, 2017

      Hi everyone,
      We've recently released a gadget called 'Service desk report' in the Cloud version of the product. Agents can now see the custom or knowledge base reports from a service desk directly on the dashboard and wallboard.

      See an example of it on the blog post – https://confluence.atlassian.com/servicedeskcloud/blog/2017/02/auto-approve-new-report-gadget-more

      Cheers,
      The JIRA Service Desk team

        Attachments

          Issue Links

            Activity

              People

              Assignee:
              rverderio RyanV
              Reporter:
              wellsce1 CharlesW
              Votes:
              157 Vote for this issue
              Watchers:
              97 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: