Details
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Type:
Suggestion
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Status: Gathering Interest (View Workflow)
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Resolution: Unresolved
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Fix Version/s: None
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Component/s: Reports
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UIS:252
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Support reference count:20
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Feedback Policy:
Description
NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
A gadget that users can add to either a standard JIRA Dashboard or Confluence page allowing selection of a specific Service Desk and report(s) to display. The gadget should also allow selection of the time frame for each report selected (same as in JSD Reports view) and a refresh interval.
Hi everyone,
We've recently released a gadget called 'Service desk report' in the Cloud version of the product. Agents can now see the custom or knowledge base reports from a service desk directly on the dashboard and wallboard.
See an example of it on the blog post – https://confluence.atlassian.com/servicedeskcloud/blog/2017/02/auto-approve-new-report-gadget-more
Cheers,
The JIRA Service Desk team
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Issue Links
- is duplicated by
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- Closed
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- Closed
- is related to
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- Gathering Interest
- relates to
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- Closed
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- Gathering Interest