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Problem
Currently, the only way to transfer data from DM to Assets is through CSV.
We have FR JSDCLOUD-14881 opened to allow for a native functionality to transfer Data, but besides that, there should be a Native solution to schedule the transfer of the data, or if not something that can be used through automation (webhook)
Suggested Solution
Once FR JSDCLOUD-14881 is implemented it should also have the ability to schedule imports.
The data from Data Manager is already in the Jira Environment, please make it easy to directly import this in Assets without the need for downloading and uploading a file every time.
Eric Vervoordeldonk
added a comment - The data from Data Manager is already in the Jira Environment, please make it easy to directly import this in Assets without the need for downloading and uploading a file every time.
Scheduled imports would be great but ultimately automated bidirectional syncing when an asset is updated would be the most helpful. Example: Between Jamf and Assets.
Thanks
Rodney Estrada
added a comment - Scheduled imports would be great but ultimately automated bidirectional syncing when an asset is updated would be the most helpful. Example: Between Jamf and Assets.
Thanks
This is the most basic requirement for scale and reliability. It would be sufficient if there would be a webhook exposed for each data source, that can be called by Jira Automation.
Andreas Krupp
added a comment - This is the most basic requirement for scale and reliability. It would be sufficient if there would be a webhook exposed for each data source, that can be called by Jira Automation.
Unassigned
Diego Lopez
Votes:
68Vote for this issue
Watchers:
42Start watching this issue
Created:
Updated:
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(CSAT)\">Customer Satisfaction (CSAT)</option>\n <option value=\"id:Customer Service Management - Customers\" title=\"Customer Service Management - Customers\">Customer Service Management - Customers</option>\n <option value=\"id:Customer Service Management - Developer Escalations\" title=\"Customer Service Management - Developer Escalations\">Customer Service Management - Developer Escalations</option>\n <option value=\"id:Customer Service Management - Organizations\" title=\"Customer Service Management - Organizations\">Customer Service Management - Organizations</option>\n <option value=\"id:Customer Service Management - Products & Entitlements\" title=\"Customer Service Management - Products & Entitlements\">Customer Service Management - Products & Entitlements</option>\n <option value=\"id:Customer Transitions\" title=\"Customer Transitions\">Customer Transitions</option>\n </optgroup>\n </select>\n </div>\n \n","jql":"component in (\"Assets - Data Manager\", \"Assets - Data Manager Adapters\", \"Assets - Data Manager Cleanse & Import\")","validSearcher":true,"isShown":true},"created":{"name":"Created Date","viewHtml":"\n\n\n\n\n\n\n <div class=\"searcherValue\">\n \n <label class=\"fieldLabel\" for=\"fieldcreated:previous\">Created:</label><span id=\"fieldcreated:previous\" class=\"fieldValue\">\n \n\n \n <span class='fieldValue '>Within the last 20 weeks</span>\n\n </span></div>\n","editHtml":"\n\n <div data-field-name=\"created\" class=\"js-created-searcher date-searcher \" >\n \n <fieldset class=\"hidden datepicker-params\">\n <input title=\"firstDay\" type=\"hidden\" value=\"0\" /> <input title=\"align\" type=\"hidden\" value=\"Br\" /> <input title=\"singleClick\" type=\"hidden\" value=\"true\" />\n <input title=\"date\" type=\"hidden\" value=\"2025/03/06 02:53:53\" />\n <input title=\"todayDate\" type=\"hidden\" value=\"2025/03/06 02:53:53\" />\n <input title=\"useISO8601WeekNumbers\" type=\"hidden\" value=\"false\" /> <input title=\"ifFormat\" type=\"hidden\" value=\"%e/%b/%Y\" /> </fieldset>\n <fieldset class=\"js-date-picker-errors\">\n </fieldset>\n <input type=\"text\" class=\"js-date-picker-start-date\" name=\"created:after\" value=\"\" />\n <input type=\"text\" class=\"js-date-picker-end-date\" name=\"created:before\" value=\"\" />\n <input type=\"text\" class=\"js-date-picker-from\" name=\"created:previous\" value=\"-20w\" />\n <input type=\"text\" class=\"js-date-picker-to\" name=\"created:next\" value=\"\" />\n</div>\n \n","jql":"created >= -20w","validSearcher":true,"isShown":true},"project":{"name":"Project","viewHtml":" <div class=\"searcherValue\">\n \n <label class=\"fieldLabel\" for=\"fieldpid\">Project:</label><span id=\"fieldpid\" class=\"fieldValue\">\n \n <a data-pid=\"18512\" data-issue-type-ids=\"1,10000,\" href=\"/browse/JSDCLOUD\" title=\"Browse Jira Service Management Cloud project\">Jira Service Management Cloud</a> </span></div>\n","editHtml":" \n <div class=\"field-group aui-field-project\" >\n <label for=\"searcher-pid\">Project</label> <select class=\"js-project-checkboxmultiselect\"\n data-placeholder-text=\"Find Projects...\"\n id=\"searcher-pid\"\n multiple=\"multiple\"\n name=\"pid\">\n <optgroup label=\"Recent Projects\">\n </optgroup>\n <optgroup label=\"All Projects\" >\n <option data-icon=\"/secure/projectavatar?pid=18512&size=small\"\n selected=\"selected\" title=\"Jira Service Management Cloud\"\n value=\"18512\">\n Jira Service Management Cloud (JSDCLOUD)\n </option>\n \n <option data-icon=\"/secure/projectavatar?pid=22310&size=small\"\n title=\"Analytics\"\n value=\"22310\">\n Analytics (ANALYTICS)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=22510&size=small\"\n title=\"Atlas\"\n value=\"22510\">\n Atlas (ATLAS)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=14613&size=small\"\n title=\"Atlassian Cloud\"\n value=\"14613\">\n Atlassian Cloud (CLOUD)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=22710&size=small\"\n title=\"Atlassian Ecosystem\"\n value=\"22710\">\n Atlassian Ecosystem (ECO)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=18910&size=small\"\n title=\"Atlassian Guard\"\n value=\"18910\">\n Atlassian Guard (ACCESS)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=23110&size=small\"\n title=\"Atlassian Intelligence\"\n value=\"23110\">\n Atlassian Intelligence (AI)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=11460&size=small\"\n title=\"Atlassian Internationalization\"\n value=\"11460\">\n Atlassian Internationalization (I18N)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=22910&size=small\"\n title=\"Atlassian Marketplace\"\n value=\"22910\">\n Atlassian Marketplace (MP)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=21312&size=small\"\n title=\"Atlassian OAuth 2.0\"\n value=\"21312\">\n Atlassian OAuth 2.0 (OAUTH20)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=20010&size=small\"\n title=\"Atlassian Product Integrations\"\n value=\"20010\">\n Atlassian Product Integrations (API)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=14310&size=small\"\n title=\"atlassian-http\"\n value=\"14310\">\n atlassian-http (HTTP)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=10480&size=small\"\n title=\"atlassian-seraph\"\n value=\"10480\">\n atlassian-seraph (SER)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=22610&size=small\"\n title=\"Automation for Cloud\"\n value=\"22610\">\n Automation for Cloud (AUTO)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=20910&size=small\"\n title=\"Automation for Jira Server\"\n value=\"20910\">\n Automation for Jira Server (JIRAAUTOSERVER)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=11011&size=small\"\n title=\"Bamboo Data Center\"\n value=\"11011\">\n Bamboo Data Center (BAM)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=20310&size=small\"\n title=\"Bitbucket Cloud\"\n value=\"20310\">\n Bitbucket Cloud (BCLOUD)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=13310&size=small\"\n title=\"Bitbucket Data Center\"\n value=\"13310\">\n Bitbucket Data Center (BSERV)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=11772&size=small\"\n title=\"Clover\"\n value=\"11772\">\n Clover (CLOV)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=21610&size=small\"\n title=\"Compass\"\n value=\"21610\">\n Compass (COMPASS)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=18513&size=small\"\n title=\"Confluence Cloud\"\n value=\"18513\">\n Confluence Cloud (CONFCLOUD)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=10470&size=small\"\n title=\"Confluence Data Center\"\n value=\"10470\">\n Confluence Data Center (CONFSERVER)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=11291&size=small\"\n title=\"Crowd Data Center\"\n value=\"11291\">\n Crowd Data Center (CWD)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=11771&size=small\"\n title=\"Crucible\"\n value=\"11771\">\n Crucible (CRUC)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=23410&size=small\"\n title=\"Ecosystem App Security\"\n value=\"23410\">\n Ecosystem App Security (ECOSEC)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=11830&size=small\"\n title=\"FishEye\"\n value=\"11830\">\n FishEye (FE)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=23910&size=small\"\n title=\"Focus\"\n value=\"23910\">\n Focus (FOCUS)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=16810&size=small\"\n title=\"Identity\"\n value=\"16810\">\n Identity (ID)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=20610&size=small\"\n title=\"Jira Align\"\n value=\"20610\">\n Jira Align (JIRAALIGN)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=18511&size=small\"\n title=\"Jira Cloud\"\n value=\"18511\">\n Jira Cloud (JSWCLOUD)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=10240&size=small\"\n title=\"Jira Data Center\"\n value=\"10240\">\n Jira Data Center (JRASERVER)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=18514&size=small\"\n title=\"Jira Platform Cloud\"\n value=\"18514\">\n Jira Platform Cloud (JRACLOUD)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=15611&size=small\"\n title=\"Jira Service Management Data Center\"\n value=\"15611\">\n Jira Service Management Data Center (JSDSERVER)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=12200&size=small\"\n title=\"Jira Software Data Center\"\n value=\"12200\">\n Jira Software Data Center (JSWSERVER)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=21810&size=small\"\n title=\"Jira Work Management Cloud\"\n value=\"21810\">\n Jira Work Management Cloud (JWMCLOUD)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=23510&size=small\"\n title=\"Loom\"\n value=\"23510\">\n Loom (LOOM)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=19710&size=small\"\n title=\"Migration Platform\"\n value=\"19710\">\n Migration Platform (MIG)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=20810&size=small\"\n title=\"OpenID Connect for Atlassian Data Center\"\n value=\"20810\">\n OpenID Connect for Atlassian Data Center (OIDCDC)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=21710&size=small\"\n title=\"Opsgenie\"\n value=\"21710\">\n Opsgenie (OPSGENIE)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=22010&size=small\"\n title=\"Proforma Server & Data Centre\"\n value=\"22010\">\n Proforma Server & Data Centre (FORMDC)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=23610&size=small\"\n title=\"Rovo\"\n value=\"23610\">\n Rovo (ROVO)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=18310&size=small\"\n title=\"SAML for Atlassian Data Center\"\n value=\"18310\">\n SAML for Atlassian Data Center (SAMLDC)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=20410&size=small\"\n title=\"Server Deployments and Scale\"\n value=\"20410\">\n Server Deployments and Scale (SCALE)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=12910&size=small\"\n title=\"Sourcetree For Mac\"\n value=\"12910\">\n Sourcetree For Mac (SRCTREE)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=14510&size=small\"\n title=\"Sourcetree for Windows\"\n value=\"14510\">\n Sourcetree for Windows (SRCTREEWIN)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=22011&size=small\"\n title=\"Statuspage\"\n value=\"22011\">\n Statuspage (STATUS)\n </option>\n <option data-icon=\"/secure/projectavatar?pid=21311&size=small\"\n title=\"TRELLO\"\n value=\"21311\">\n TRELLO (TRELLO)\n </option>\n </optgroup>\n </select>\n </div>\n \n\n","jql":"project = JSDCLOUD","validSearcher":true,"isShown":true},"assignee":{"name":"Assignee","editHtml":"\n \n <div class=\"field-group aui-field-userlist\" >\n <label for=\"searcher-assigneeSelect\">Assignee</label> <fieldset rel=\"assignee\" class=\"hidden user-group-searcher-params\">\n </fieldset>\n <select class=\"js-usergroup-checkboxmultiselect\" multiple=\"multiple\" id=\"assignee\" name=\"assignee\" data-placeholder-text=\"Enter username or group\">\n <optgroup>\n <option class=\"headerOption\" data-icon=\"https://jira.atlassian.com/secure/useravatar?size=xsmall&avatarId=10613\" value=\"empty\" title=\"Unassigned\">Unassigned</option>\n </optgroup>\n <optgroup>\n </optgroup>\n </select>\n <input type=\"hidden\" name=\"check_prev_assignee\" value=\"true\">\n </div>\n \n","validSearcher":true,"isShown":true},"status":{"name":"Status","editHtml":"\n <div class=\"field-group aui-field-constants\" >\n <label for=\"searcher-status\">Status</label> <select class=\"select js-default-checkboxmultiselectstatuslozenge\"\n data-placeholder-text=\"Find Statuses...\"\n id=\"searcher-status\"\n multiple=\"multiple\"\n name=\"status\"\n data-max-inline-results-displayed=\"100\"\n data-footer-text=\"-86 more options. Continue typing to refine further.\" data-status-lozenge=\"true\">\n <optgroup >\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/inprogress.png\" value=\"3\" title=\"In Progress\" data-simple-status=\"{"id":"3","name":"In Progress","description":"The development team is currently working on this issue.","iconUrl":"/images/icons/statuses/inprogress.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">In Progress</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/closed.png\" value=\"6\" title=\"Closed\" data-simple-status=\"{"id":"6","name":"Closed","description":"Work on this issue is complete.\\r\\n\\r\\nIf it\\u2019s fixed in a Server product, the resolution will be \\u2018Fixed\\u2019 and the Fix Version field will indicate the product version that contains the fix.\\r\\n\\r\\nIf no code changes were required, the resolution will be \\u2018Duplicate', 'Won't fix', 'Handled by support', 'Timed out', or similar.","iconUrl":"/images/icons/statuses/closed.png","statusCategory":{"id":3,"key":"done","colorName":"success"}}\">Closed</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10030\" title=\"Needs Triage\" data-simple-status=\"{"id":"10030","name":"Needs Triage","description":"This issue is waiting to be reviewed by a member of the Atlassian product team. Typically, only recently created issues are in this status. Our product teams review these issues regularly.","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Needs Triage</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/subtask.gif\" value=\"10049\" title=\"Ready for Development\" data-simple-status=\"{"id":"10049","name":"Ready for Development","description":"","iconUrl":"/images/icons/subtask.gif","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Ready for Development</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/subtask.gif\" value=\"10051\" title=\"In Review\" data-simple-status=\"{"id":"10051","name":"In Review","description":"A fix for this issue has been proposed and is being reviewed and quality-tested by the development team.","iconUrl":"/images/icons/subtask.gif","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">In Review</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"11772\" title=\"Gathering Interest\" data-simple-status=\"{"id":"11772","name":"Gathering Interest","description":"This suggestion needs more unique domain votes and comments before being reviewed by our team.","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Gathering Interest</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"11773\" title=\"Reviewing\" data-simple-status=\"{"id":"11773","name":"Reviewing","description":"We're currently reviewing this suggestion. This may involve collecting more information about the customer problem, conducting a technical investigation or analysing the strategic alignment with our roadmap.","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Reviewing</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"11774\" title=\"Under Consideration\" data-simple-status=\"{"id":"11774","name":"Under Consideration","description":"We are looking into this suggestion and believe it to be a strong candidate for our roadmap. We will continue investigating and provide a follow-up in a few months time.","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Under Consideration</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"11775\" title=\"Future Consideration\" data-simple-status=\"{"id":"11775","name":"Future Consideration","description":"We see this suggestion as a potential candidate for our longer term roadmap, but won't be working on it at the moment. We will reconsider the suggestion in a year.","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Future Consideration</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"11776\" title=\"Not Being Considered\" data-simple-status=\"{"id":"11776","name":"Not Being Considered","description":"Whilst we appreciate the potential impact and value this issue may bring to our customers, we will not be working on it in the foreseeable future. We will review this ticket in a year to see if our decision has changed.","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Not Being Considered</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"12072\" title=\"Gathering Impact\" data-simple-status=\"{"id":"12072","name":"Gathering Impact","description":"This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Gathering Impact</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"12073\" title=\"Long Term Backlog\" data-simple-status=\"{"id":"12073","name":"Long Term Backlog","description":"A fix for this issue is required, but planned for farther in the future. This is because it\\u2019s not as severe or pervasive as other issues.","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Long Term Backlog</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"12074\" title=\"Short Term Backlog\" data-simple-status=\"{"id":"12074","name":"Short Term Backlog","description":"A fix for this issue is required, and will be prioritised in the near future. This is because it\\u2019s more severe or pervasive than other issues.","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Short Term Backlog</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"12075\" title=\"Waiting for Release\" data-simple-status=\"{"id":"12075","name":"Waiting for Release","description":"A fix for this issue has been implemented and is waiting to be shipped in a release.","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Waiting for Release</option>\n </optgroup>\n</select>\n </div>\n \n","validSearcher":true,"isShown":true}}}
[{"id":-1,"name":"My open issues","jql":"assignee = currentUser() AND resolution = Unresolved order by updated DESC","isSystem":true,"sharePermissions":[],"requiresLogin":true},{"id":-2,"name":"Reported by me","jql":"reporter = currentUser() order by created DESC","isSystem":true,"sharePermissions":[],"requiresLogin":true},{"id":-4,"name":"All issues","jql":"order by created DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false},{"id":-5,"name":"Open issues","jql":"resolution = Unresolved order by priority DESC,updated DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false},{"id":-9,"name":"Done issues","jql":"statusCategory = Done order by updated DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false},{"id":-3,"name":"Viewed recently","jql":"issuekey in issueHistory() order by lastViewed DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false},{"id":-6,"name":"Created recently","jql":"created >= -1w order by created DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false},{"id":-7,"name":"Resolved recently","jql":"resolutiondate >= -1w order by updated DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false},{"id":-8,"name":"Updated recently","jql":"updated >= -1w order by updated DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false}]
Suggestion
The data from Data Manager is already in the Jira Environment, please make it easy to directly import this in Assets without the need for downloading and uploading a file every time.