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  1. Jira Service Management Cloud
  2. JSDCLOUD-77

Service Desk gadgets for wallboard usage

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      It would be great to have parts of the Service Desk visible on a wallboard:

      • SLA statistics
      • Due dates
      • New issues on the queue
      • Issues waiting for first response.
      Update as of 8 August, 2017

      Hi Everyone,

      We have released another gadget. This one is called 'Filter count gadget' in the Cloud version of the product. You can now see the status of your project in a glance by adding the filter count gadget to your dashboard or wallboard.
      See an example of it on the blog post – https://confluence.atlassian.com/servicedeskcloud/blog/2017/07/gadget-update

      Cheers,
      The JIRA Service Desk team

      Update as of 24 Feb, 2017

      Hi everyone,
      We've recently released a gadget called 'Service desk report' in the Cloud version of the product. Agents can now see the custom or knowledge base reports from a service desk directly on the dashboard and wallboard.

      See an example of it on the blog post – https://confluence.atlassian.com/servicedeskcloud/blog/2017/02/auto-approve-new-report-gadget-more

      Cheers,
      The JIRA Service Desk team

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        1. wallboard.png
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          Tim Eddelbüttel

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          is related to

          Suggestion - JSDCLOUD-222 JIRA Service Desk Reports gadget for JIRA Dashboard

          • Closed

          Suggestion - JSDSERVER-77 Service Desk gadgets for wallboard usage

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              Unassigned Unassigned
              4e81381d415c Tim Eddelbüttel
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