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Details

Type: Suggestion
Resolution: Unresolved
Fix Version/s: None
Component/s: Customer Portal, Mobile
Labels:
- Mobile-iOS
- mobile-android

UIS:
4
Feedback Policy:

We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

Description

As a customer, I want to:

Track the progress of my requests
Create new requests
Comment on my requests
Upload a file or photo
Search and read knowledge base articles

Customers are any users who are submitting requests to a service desk project. These can be internal users, external customers or external clients or partners.

Attachments

Issue Links

relates to

JSDSERVER-152 Use JIRA Service Desk on a mobile device (mobile site, native app)

Closed

was cloned as

JSDCLOUD-9763 As a customer, I want to use the Customer Portal on a native mobile app

Gathering Interest

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...

(2 mentioned in)

Activity

People

Assignee:: Unassigned

Reporter:: Charlie Marriott

Votes:: 58 Vote for this issue

Watchers:: 25 Start watching this issue

Dates

Created:: 07/Oct/2020 7:06 AM

Updated:: 17/Feb/2024 2:16 AM