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  1. Jira Service Management Cloud
  2. JSDCLOUD-9763

As a customer, I want to use the Customer Portal on a native mobile app

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      As a customer, I want to:

      • Track the progress of my requests
      • Create new requests
      • Comment on my requests
      • Upload a file or photo
      • Search and read knowledge base articles

      Customers are any users who are submitting requests to a service desk project. These can be internal users, external customers or external clients or partners.

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              Unassigned Unassigned
              cmarriott Charlie Marriott
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                Created:
                Updated: