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  1. Jira Service Management Server and Data Center
  2. JSDSERVER-4286

Provide JQL to search for public vs. internal comments

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    Details

    • Type: Suggestion
    • Status: Gathering Interest (View Workflow)
    • Resolution: Unresolved
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • UIS:
      55
    • Support reference count:
      3
    • Feedback Policy:
      We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Summary

      Currently it's not possible to search for comments in a way that only public or internal comments will be filtered. In many cases this would be useful for project admins and/or service desk agents to manage the service desks better.

      Suggestion

      Provide a JQL function which is able to differentiate between public and internal comments.

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              Assignee:
              Unassigned Unassigned
              Reporter:
              vdung Andy Nguyen (Inactive)
              Votes:
              137 Vote for this issue
              Watchers:
              64 Start watching this issue

                Dates

                Created:
                Updated:

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