Provide JQL to search for public vs. internal comments

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    • Type: Suggestion
    • Resolution: Unresolved
    • Component/s: None
    • None
    • 97
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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Summary

      Currently it's not possible to search for comments in a way that only public or internal comments will be filtered. In many cases this would be useful for project admins and/or service desk agents to manage the service desks better.

      Suggestion

      Provide a JQL function which is able to differentiate between public and internal comments.

      Workarounds

      In JSM, if you are looking for a way to export issues from a project without internal comments:

            Assignee:
            Jehan Gonsalkorale
            Reporter:
            Andy Nguyen (Inactive)
            Votes:
            204 Vote for this issue
            Watchers:
            109 Start watching this issue

              Created:
              Updated: