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  1. Jira Service Management Data Center
  2. JSDSERVER-2385

Configure default value for request type when creating Service Desk ticket from JIRA

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      When creating a new Service Desk request using create button request type field is set as No match.
      Suggest a configuration to set the default value.

            Unassigned Unassigned
            nmohdkhalid Nabil
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              Created:
              Updated: