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Suggestion
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Resolution: Unresolved
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None
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3
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23
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NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
When creating a new Service Desk request using create button request type field is set as No match.
Suggest a configuration to set the default value.
- duplicates
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JSDSERVER-1809 Automatically set Customer Request Type when issue is created via Jira
- Gathering Interest
- is related to
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JSDSERVER-1211 Customer Request Type not visible on edit and create screens
- Closed
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JSDSERVER-3425 Add a drop down option "Service Desk Request" to the Create issue button in JIRA.
- Closed
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DESK-4558 Loading...
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JSMDC-564 Loading...
- relates to
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JSDSERVER-2006 Customer Request Type not Set when issue created from inside JIRA
- Closed
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JSDCLOUD-2385 Configure default value for request type when creating Service Desk ticket from JIRA
- Under Consideration