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  1. Jira Service Management Cloud
  2. JSDCLOUD-2385

Configure default value for request type when creating Service Desk ticket from JIRA

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      Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      When creating a new Service Desk request using create button request type field is set as No match.
      Suggest a configuration to set the default value.

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              Assignee:
              a620038e6229 Jehan Gonsalkorale
              Reporter:
              nmohdkhalid Nabil
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              44 Vote for this issue
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                Updated: