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  1. Jira Service Management Data Center
  2. JSDSERVER-1703

Make "Request participants" custom field available to security level configuration

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    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      "Request participants" custom field is not available when configuring a security level. So there is no way to both enable issue security and allow request participants to view these issues.

      Documentation warns about this but offers no workaround:

      Note that enabling these settings does not bypass JIRA issue-level security. If issue-level security (e.g. restricting an issue to only be viewable by the reporter) has been applied, participants may not be able to access their requests.

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              b14dd4b8b061 Aggelos Paraskevopoulos [Relational]
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