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  1. Jira Service Management Data Center
  2. JSDSERVER-4226

As an admin, I would like to be able to configure the visibility of a request via project Issue Security

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      Today, a customer can only access to a request which he/she is a reporter, or a participant. There's no way to allow some customers to view other/all requests, or to make some requests viewable by all customers

      Suggested Solution

      To make the visibility of requests configurable via Issue Security

            Unassigned Unassigned
            michin Michelle Chin
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              Created:
              Updated:
              Resolved: