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Suggestion
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Resolution: Duplicate
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NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Problem Definition
Today, a customer can only access to a request which he/she is a reporter, or a participant. There's no way to allow some customers to view other/all requests, or to make some requests viewable by all customers
Suggested Solution
To make the visibility of requests configurable via Issue Security
- duplicates
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JSDSERVER-1703 Make "Request participants" custom field available to security level configuration
- Gathering Interest
- relates to
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JSDCLOUD-4226 As an admin, I would like to be able to configure the visibility of a request via project Issue Security
- Closed