Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-4226

As an admin, I would like to be able to configure the visibility of a request via project Issue Security

    XMLWordPrintable

Details

    • Suggestion
    • Resolution: Duplicate
    • None
    • None

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      Today, a customer can only access to a request which he/she is a reporter, or a participant. There's no way to allow some customers to view other/all requests, or to make some requests viewable by all customers

      Suggested Solution

      To make the visibility of requests configurable via Issue Security

      Attachments

        Issue Links

          duplicates

          Suggestion - JSDCLOUD-1703 Make "Request participants" custom field available to security level configuration

          • Gathering Interest
          is related to

          Suggestion - JSDSERVER-4226 As an admin, I would like to be able to configure the visibility of a request via project Issue Security

          • Closed

          Activity

            People

              Unassigned Unassigned
              michin Michelle Chin
              Votes:
              2 Vote for this issue
              Watchers:
              2 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: