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    Suggestion 
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    Resolution: Duplicate
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    None
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    None
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Problem Definition
Today, a customer can only access to a request which he/she is a reporter, or a participant. There's no way to allow some customers to view other/all requests, or to make some requests viewable by all customers
Suggested Solution
To make the visibility of requests configurable via Issue Security
- duplicates
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                    JSDCLOUD-1703 Make "Request participants" custom field available to security level configuration - Gathering Interest
 
- is related to
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                    JSDSERVER-4226 As an admin, I would like to be able to configure the visibility of a request via project Issue Security - Closed