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  1. Jira Service Management Data Center

Allow editing of fields / details through the service project request (post-creation)


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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

      As a Jira Service Management user, I'd like to edit system and custom fields after creating the service project request through the Customer Portal.

      This is necessary in case information is incorrectly entered while creating it, or if any changes need to be made to the existing information at a later time. Otherwise, I'd need to go to the Jira issue to modify the field, which a customer may not have permission to do.

            Unassigned Unassigned
            mfernandes@atlassian.com Matheus Fernandes
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