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  1. Jira Service Management Cloud
  2. JSDCLOUD-93

Allow Editing of Fields through the Service Desk Request

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      Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      As a JIRA Service Desk user, I'd like to edit system and custom fields after creating the Service Desk request through the Customer Portal.

      This is necessary in case a piece of information is incorrectly entered while creating it, or if any changes are needed to be made to the existing info. Otherwise, I'd need to go to the JIRA issue to modify it (as an agent).

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              Assignee:
              d0d1ba410583 Sushant Koshy
              Reporter:
              mfernandes@atlassian.com Matheus Fernandes
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                Updated: