Details
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Type:
Suggestion
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Status: Gathering Interest (View Workflow)
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Resolution: Unresolved
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Component/s: Help Centre & Single Portal pages
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UIS:0
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Support reference count:48
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Feedback Policy:
Description
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
As a JIRA Service Desk user, I'd like to edit system and custom fields after creating the Service Desk request through the Customer Portal.
This is necessary in case an information is incorrectly entered while creating it, or if any changes are need to be made to the existing info. Otherwise, I'd need to go to the JIRA issue to modify it.
Attachments
Issue Links
- duplicates
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JSDCLOUD-7892 Editable Fields from the Help Center
- Closed
- is duplicated by
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JSDCLOUD-172 Allow user to edit fields using the Customer Portal
- Closed
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JSDCLOUD-2368 Edit issue details in customer portal
- Gathering Interest
- is related to
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JSDSERVER-93 Allow Editing of Fields through the Service Desk Request
- Gathering Interest