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  1. Jira Service Management Cloud
  2. JSDCLOUD-2368

Edit issue details in customer portal


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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      The customer should be able to edit the details of a issue afterwards in the customer portal. Maybe he doesn't have all the information at the time of the creation and wants to add more infos later to the issue.
      It would also be great if the fields of the details view are displayed on the side in the customer portal and not at the end of the conversation.

            d0d1ba410583 Sushant Koshy
            14882172d75c Michael Hönes
            296 Vote for this issue
            164 Start watching this issue