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  1. Jira Service Management Cloud
  2. JSDCLOUD-172

Allow user to edit fields using the Customer Portal

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Details

    • Suggestion
    • Status: Closed (View Workflow)
    • Resolution: Duplicate
    • None
    • None

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      In some cases, the user is required to update few fields via the Customer Portal, which currently only allows users to add comments.

      It will be nice if it's possible for the user to be able to update and edit custom fields directly from the Customer Portal instead of going to the default issue view.

      Attachments

        Issue Links

          duplicates

          Suggestion - JSDCLOUD-93 Allow Editing of Fields through the Service Desk Request

          • Reviewing
          is related to

          Suggestion - JSDSERVER-172 Allow user to edit fields using the Customer Portal

          • Closed

          Activity

            People

              Unassigned Unassigned
              aalshargabi AlaA
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              Dates

                Created:
                Updated:
                Resolved: