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  1. Jira Service Management Server and Data Center
  2. JSDSERVER-172

Allow user to edit fields using the Customer Portal

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Details

    • Suggestion
    • Resolution: Duplicate
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    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      In some cases, the user is required to update few fields via the Customer Portal, which currently only allows users to add comments.

      It will be nice if it's possible for the user to be able to update and edit custom fields directly from the Customer Portal instead of going to the default issue view.

      Attachments

        Issue Links

          duplicates

          Suggestion - JSDSERVER-93 Allow editing of fields / details through the service project request (post-creation)

          • Gathering Interest
          relates to

          Suggestion - JSDCLOUD-172 Allow user to edit fields using the Customer Portal

          • Closed
          mentioned in

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              Unassigned Unassigned
              aalshargabi AlaA
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              Dates

                Created:
                Updated:
                Resolved:

                Backbone Issue Sync