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  1. Jira Service Management Data Center
  2. JSDSERVER-172

Allow user to edit fields using the Customer Portal

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    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      In some cases, the user is required to update few fields via the Customer Portal, which currently only allows users to add comments.

      It will be nice if it's possible for the user to be able to update and edit custom fields directly from the Customer Portal instead of going to the default issue view.

              Unassigned Unassigned
              aalshargabi AlaA
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