[JSDSERVER-1386] Customize Customer invitation e-mail and welcome email - Create and track feature requests for Atlassian products.

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Details

Type: Suggestion
Status: Gathering Interest (View Workflow)
Resolution: Unresolved
Fix Version/s: None
Component/s: Email - Outgoing
Labels:
- affects-cloud
- affects-server

UIS:
603
Support reference count:
36
Feedback Policy:

We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

Description

Atlassian status update as of 25th October 2018

Hello All,

We are aware that this is important and something our customers expect. The good news is that, this is on our medium-term roadmap right now & exploring ways to make this available effortlessly.

Whilst I’d like to give you a clear timeframe for when we can deliver this, unfortunately, I cannot make such indications at this time yet. We’ll keep you posted as we progress.

Thanks again for your patience.

Vidhu Sharma
Product Manager - Jira Service Desk.

NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

Could you please implement the ability to customize the invitation e-mail and welcome email that is sent to JIRA Service Desk Customers. That would be great for our business needs!

Thanks!
Sara Wajnberg

Attachments

Issue Links

duplicates

JSDSERVER-1708 Provide ability to disable the welcome email to new customers

Closed

relates to

JSDCLOUD-1386 Customize Customer invitation e-mail and welcome email

Closed

SDS-2948 Loading...

mentioned in: Page Loading...; Page Loading...; Page Loading...

(1 mentioned in)

Activity

People

Assignee:: Unassigned

Reporter:: Luciano Fagundes (Inactive)

Votes:: 403 Vote for this issue

Watchers:: 227 Start watching this issue

Dates

Created:: 20/Jan/2015 5:30 PM

Updated:: 2 days ago 1:10 AM