Uploaded image for project: 'Jira Service Management Server and Data Center'
  1. Jira Service Management Server and Data Center
  2. JSDSERVER-1386

Customize Customer invitation e-mail and welcome email

    XMLWordPrintable

    Details

    • UIS:
      374
    • Support reference count:
      36
    • Feedback Policy:
      We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Description

       

      Atlassian Status as of July 16, 2020

      Hi all,

      I would like to apologise for the lack of updates provided on this bug. Unfortunately we haven’t implemented a fix within the indicated timeframe. We are aiming to rectify this and are actively looking into providing a resolution soon. Please watch this space for updates.

      Charlie, JSD Server Team

        

      Atlassian status update as of 25th October 2018

      Hello All,

      We are aware that this is important and something our customers expect. The good news is that, this is on our medium-term roadmap right now & exploring ways to make this available effortlessly.

      Whilst I’d like to give you a clear timeframe for when we can deliver this, unfortunately, I cannot make such indications at this time yet. We’ll keep you posted as we progress.

      Thanks again for your patience. 

      Vidhu Sharma
      Product Manager - Jira Service Desk.

       

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Could you please implement the ability to customize the invitation e-mail and welcome email that is sent to JIRA Service Desk Customers. That would be great for our business needs!

      Thanks!
      Sara Wajnberg

        Attachments

          Issue Links

            Activity

              People

              Assignee:
              Unassigned Unassigned
              Reporter:
              lfagundes Luciano Fagundes (Inactive)
              Votes:
              446 Vote for this issue
              Watchers:
              256 Start watching this issue

                Dates

                Created:
                Updated: