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  1. Jira Service Desk Server and Data Center
  2. JSDSERVER-1386

Customize Customer invitation e-mail and welcome email

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    • UIS:
      603
    • Support reference count:
      36
    • Feedback Policy:
      We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Description

      1

      Atlassian status update as of 25th October 2018

      Hello All,

      We are aware that this is important and something our customers expect. The good news is that, this is on our medium-term roadmap right now & exploring ways to make this available effortlessly.

      Whilst I’d like to give you a clear timeframe for when we can deliver this, unfortunately, I cannot make such indications at this time yet. We’ll keep you posted as we progress.

      Thanks again for your patience. 

      Vidhu Sharma
      Product Manager - Jira Service Desk.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Could you please implement the ability to customize the invitation e-mail and welcome email that is sent to JIRA Service Desk Customers. That would be great for our business needs!

      Thanks!
      Sara Wajnberg

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              Assignee:
              Unassigned
              Reporter:
              lfagundes Luciano Fagundes (Inactive)
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                Created:
                Updated: