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  1. Jira Service Management Server and Data Center
  2. JSDSERVER-4698

Provide an outgoing email logs

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Details

    • Suggestion
    • Status: Gathering Interest (View Workflow)
    • Resolution: Unresolved
    • None
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    • 154
    • 2
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Description

      Currently, there is no way to track every mail notification sent out by JIRA Service Desk to customers and it would be great to have such a feature.

      Suggested Resolution

      Provide an outgoing mail logs so that users can track if some emails are not sent out to certain customers.

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          relates to

          Suggestion - JSDCLOUD-4698 Provide an outgoing email logs

          • Under Consideration

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              Unassigned Unassigned
              rsaputra Adven
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              Dates

                Created:
                Updated:

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