• Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • None
    • 124
    • 8
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

      Problem Description

      Currently, there is no way to track every mail notification sent out by Jira Service Management to customers and it would be great to have such a feature.

      Suggested Resolution

      Provide outgoing mail logs so that users can track if some emails are not sent out to certain customers.

            [JSDSERVER-4698] Provide an outgoing email logs

            Security Metrics Bot made changes -
            Labels New: ril
            SET Analytics Bot made changes -
            UIS Original: 112 New: 124
            Security Metrics Bot made changes -
            Labels Original: ril
            SET Analytics Bot made changes -
            UIS Original: 100 New: 112
            SET Analytics Bot made changes -
            UIS Original: 113 New: 100
            SET Analytics Bot made changes -
            UIS Original: 112 New: 113
            SET Analytics Bot made changes -
            UIS Original: 101 New: 112
            SET Analytics Bot made changes -
            UIS Original: 89 New: 101
            SET Analytics Bot made changes -
            UIS Original: 101 New: 89
            SET Analytics Bot made changes -
            UIS Original: 112 New: 101

              Unassigned Unassigned
              rsaputra Adven
              Votes:
              537 Vote for this issue
              Watchers:
              211 Start watching this issue

                Created:
                Updated: