• Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
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    • 112
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

      Problem Description

      Currently, there is no way to track every mail notification sent out by Jira Service Management to customers and it would be great to have such a feature.

      Suggested Resolution

      Provide outgoing mail logs so that users can track if some emails are not sent out to certain customers.

            [JSDSERVER-4698] Provide an outgoing email logs

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            Sophia Walski added a comment -

            +1

            Sophia Walski added a comment - +1
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              Unassigned Unassigned
              rsaputra Adven
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                Created:
                Updated: