• Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • None
    • 132
    • 8
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

      Problem Description

      Currently, there is no way to track every mail notification sent out by Jira Service Management to customers and it would be great to have such a feature.

      Suggested Resolution

      Provide outgoing mail logs so that users can track if some emails are not sent out to certain customers.

          Form Name

            [JSDSERVER-4698] Provide an outgoing email logs

            SET Analytics Bot made changes -
            UIS Original: 156 New: 132
            SET Analytics Bot made changes -
            UIS Original: 157 New: 156
            SET Analytics Bot made changes -
            UIS Original: 145 New: 157
            SET Analytics Bot made changes -
            UIS Original: 157 New: 145
            SET Analytics Bot made changes -
            UIS Original: 145 New: 157
            SET Analytics Bot made changes -
            UIS Original: 157 New: 145
            SET Analytics Bot made changes -
            UIS Original: 169 New: 157
            SET Analytics Bot made changes -
            Support reference count Original: 2 New: 8
            SET Analytics Bot made changes -
            UIS Original: 181 New: 169
            SET Analytics Bot made changes -
            UIS Original: 193 New: 181

              Unassigned Unassigned
              rsaputra Adven
              Votes:
              529 Vote for this issue
              Watchers:
              204 Start watching this issue

                Created:
                Updated: