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Suggestion
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Resolution: Unresolved
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None
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360
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1
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NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Problem Definition
We don't have the option to track when an outgoing email sent from JIRA failed to arrive to the recipient.
Suggested Solution
To have a feature in JIRA Service Desk that allows to track which outgoing emails sent by the system were not delivered and the error that the SMTP server received
Workaround
Currently if you open a ticket with Support, they are able to track if an email did not arrive to the recipient.
- duplicates
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JSDCLOUD-4698 Provide an outgoing email logs
- Closed
- is related to
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JRACLOUD-67264 Provide a log for Jira outbound email
- Closed
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JSDSERVER-4479 Be able to track outgoing emails that fail to be delivered
- Closed
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JSDSERVER-4698 Provide an outgoing email logs
- Gathering Interest