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  1. Jira Service Management Data Center
  2. JSDSERVER-1317

Ability to copy request types to another Service Desk.

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

      As a Service Desk Administrator, it would be nice if I could copy the request types created in one Service Desk, to another Service Desk.

      In some cases, there are a lot of request types created in a single Service Desk, and then if I want to use the same request types in another project, I will have to create them by hand.

      If the Admin was able to copy them to the other project, it would save some time.

              Unassigned Unassigned
              psouza Pedro Souza
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                Created:
                Updated: