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  1. Jira Service Management Data Center
  2. JSDSERVER-2973

To be able to copy Request Types for Project Created with shared configuration

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

      From Jira 7.0 onward, we allow customers to share the configuration of a project. Customer can create a Service Project having all the schemes shared. However, the custom request types are not being copied during the creation of project. Only the default request types are copy. This is vital for the Service Project and it would be nice if we enable selection or automatically copy the request types.

              Unassigned Unassigned
              rgee Richie Gee (Inactive)
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