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  1. Jira Service Management Cloud
  2. JSDCLOUD-2973

To be able to copy Request Types for Project Created with shared configuration

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      2
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      5
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      Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      From JIRA 7 onward, we allow customers to share the configuration of a project. Customer can create a Service Desk project having all the schemes shared. However, the custom request types are not being copied during the creation of project. Only the default request types are copy. This is vital for the Service Desk project and it would be nice if we enable selection or automatically copy the request types.

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              Assignee:
              a620038e6229 Jehan Gonsalkorale
              Reporter:
              rgee Richie Gee (Inactive)
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              43 Vote for this issue
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              33 Start watching this issue

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