Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-4763

JIRA Service Desk Schemes

    XMLWordPrintable

Details

    • 8
    • 7

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      Atlassian Update - October 2023

      Hi Everyone,

      Thank you for previously raising this feature request and bringing it to our attention.

      Within our company roadmap and work capacity, we try to address or review each feature request but admit that not each one will be implemented. To continue the culture of being honest and open, we are closing this ticket to focus on our upcoming roadmap for all Jira Service Management Cloud users. You can visit Atlassian Cloud Roadmap to learn more about what was recently released and the upcoming roadmap.

      Thank you again for providing valuable feedback to our team!

      Anchal Chopra
      Jira Service Management Cloud team

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Things like Workflow Scheme, Issue Type Scheme and etc are great for reducing work on maintaining several projects with the same behaviour. Please add support for Schemes on Service Desk's:

      • Request Types
      • SLA
      • Automation

      Attachments

        Issue Links

          blocks

          Suggestion - JSDCLOUD-3442 Incorporate Request type into the "create with shared configuration" option

          • Closed
          is related to

          Suggestion - JSDCLOUD-2973 To be able to copy Request Types for Project Created with shared configuration

          • Closed

          Suggestion - JSDSERVER-4763 JIRA Service Desk Schemes

          • Gathering Interest
          relates to

          Suggestion - JSDCLOUD-1317 Ability to copy request types to another Service Management project.

          • Future Consideration
          mentioned in

          Page Loading...

          Activity

            People

              Unassigned Unassigned
              bpicarelli Benito Picarelli
              Votes:
              16 Vote for this issue
              Watchers:
              11 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: