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IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

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  1. Suggestion
    JSDSERVER-15161Improve ProForma User Picker behavior on JSM portal pages
  2. Suggestion
    JSDSERVER-5463Prevent Service Desk Agents from Creating New Customers from the Project Page
  3. Suggestion
    JSDSERVER-5552As an admin, I would like to restrict agents/admins from creating new customers
  4. Suggestion
    JSDSERVER-8013Periodic / Manual Backup of Insight.
  5. Suggestion
    JSDSERVER-8650Introduce dedicated backup / restore functionality for Insight
  6. Suggestion
    JSDSERVER-11853Make configurable behaviour of "Reply-To" email header in JSM customer notifications
  7. Suggestion
    JSDSERVER-12011Ability to copy attachments to Object via Automation
  8. Suggestion
    JSDSERVER-328Allow Assignee to be Shown on Customer Portal
  9. Suggestion
    JSDSERVER-349As an admin I want to be able to change the Issue Type for an existing Service Desk Request Type
  10. Suggestion
    JSDSERVER-652Make my requests more customizable
  11. Suggestion
    JSDSERVER-676Give option to enable SLA for closed issues
  12. Suggestion
    JSDSERVER-1942Allow HTML/Rich text formatting in tickets created through email in Service Desk
  13. Suggestion
    JSDSERVER-2044As a Service Desk User, I would like notifications to contain the request history
  14. Suggestion
    JSDSERVER-3424Add the ability to search for other fields on Customer Portal
  15. Suggestion
    JSDSERVER-4102As a Service Desk Customer, I'd like the ability to "raise this request on behalf of" other customers
  16. Suggestion
    JSDSERVER-4636View linked issue in the Customer Portal
  17. Suggestion
    JSDSERVER-7367Remove Delete object type Permission from Insight Managers
  18. Suggestion
    JSDSERVER-11263Insight Discovery - add an Oracle Database Pattern
  19. Suggestion
    JSDSERVER-11862Insight Automation tab performance Improvement
  20. Suggestion
    JSDSERVER-11865Insight/Assets to import Kubernetes information
  21. Suggestion
    JSDSERVER-12136Create additional import options to migrate an object type structure and import module between servers
  22. Suggestion
    JSDSERVER-12909Issue Search in Assets - Attributes from the reference objects are not displayed in the results
  23. Suggestion
    JSDSERVER-13849Asset Discovery - Additional Docker Container Patterns
  24. Suggestion
    JSDSERVER-1267Allow to setup default value to "Request participants"
  25. Suggestion
    JSDSERVER-2045Add Series in JIRA Service Desk Reports to show how many tickets are in a given status
  26. Suggestion
    JSDSERVER-4328Add fields (view only) in Customer Portal
  27. Suggestion
    JSDSERVER-4782Add more variables in Customer notifications
  28. Suggestion
    JSDSERVER-4793Customer portal homepage should show all the projects by default
  29. Suggestion
    JSDSERVER-7538Feature to copy Import configuration to create a new one
  30. Suggestion
    JSDSERVER-7693AWS Integration unable to fetch data from large environments
  31. Suggestion
    JSDSERVER-8706Create a cleanup mechanism to Assets Object History
  32. Suggestion
    JSDSERVER-10884Ability to select multiple Insight objects on search screen
  33. Suggestion
    JSDSERVER-10940ability to move Insight objects using automation
  34. Suggestion
    JSDSERVER-11083Improve AWS Insight integration setup when having multiple accounts
  35. Suggestion
    JSDSERVER-11130Feature to restrict Insight users to only be able to view certain object types (or only objects assigned to them) in an object schema
  36. Suggestion
    JSDSERVER-11254Jira Customfield for Insight Object Attributes
  37. Suggestion
    JSDSERVER-11764Provide a way to use the 'create predefined configuration' option after the import setup is created.
  38. Suggestion
    JSDSERVER-12118Discovery Tool - Add some advance configuration to improve scan performance
  39. Suggestion
    JSDSERVER-12212Discovery Memory managment doesn't scale
  40. Suggestion
    JSDSERVER-12495Stopping an Assets Import to show Progress of the process being shut down
  41. Suggestion
    JSDSERVER-14891Add Ability to Monitor Discovery Scans within the App
  42. Suggestion
    JSDSERVER-15046Improve Asset Discovery Logging to Associate the Entry with the Pattern Executed
  43. Suggestion
    JSDSERVER-1320Having multiple steps or tabs in Customer Portal when raising longer requests
  44. Suggestion
    JSDSERVER-3204Option to remove the tag "Optional" from non required fields on Customer Portal.
  45. Suggestion
    JSDSERVER-3528Change the "Created by anyone" filtername under My Request
  46. Suggestion
    JSDSERVER-5211Ability to clone / copy a custom report
  47. Suggestion
    JSDSERVER-6342Approvals bypass workflow validators
  48. Suggestion
    JSDSERVER-7378Insight Object Validators
  49. Suggestion
    JSDSERVER-7750Add the parameter attributesToDisplay to the /iql/objects endpoint
  50. Suggestion
    JSDSERVER-7993Remove outbound references through NULL Value
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