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  1. Jira Service Management Data Center
  2. JSDSERVER-2037

As a Service Desk Administrator, I would like to be able to view all users that came from JIRA

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      At the moment, if your Service Desk project is restricted, user search scope will be limited to those that are listed out in the People (Customers) tab.

      However, in a use case where a new user added into JIRA (may be from AD synchronization, or manually added through UI), and the business need require that user to be added into this restricted Service Desk, anyone will not be able to search for this newly added user, because of this limitation.

      Therefore, as a Service Desk Administrator (or if possible to all of the agents), I would like to be able to view all users that came from JIRA

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          Suggestion - JSDCLOUD-2037 As a Service Desk Administrator, I would like to be able to view all users that came from JIRA

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              Unassigned Unassigned
              dwatania@atlassian.com Daniel Watania (Inactive)
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