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  1. Jira Service Management Data Center
  2. JSDSERVER-1472

Ability to rearrange Service Desk project on the main customer portal

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      the main customer portal orders the project in alphabetical order of the Service Desk name. At the moment we do not have the feature to reorder it.

      There are several cases where admin needs to rearrange/reorder the service desk projects in the main customer portal (servicedesk/customer/portals).
      For example want to add to top of list most used and important for our users portals.

      Thus, it could be better to allow the admin to be able to rearrange/reorder the service desk projects in customer portal

              Unassigned Unassigned
              azuhra Aqqiela
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                Created:
                Updated: